Can anyone help please

Barry · 27 Mar 2004, 12:16 AM

Hello, Yesterday i D/loaded the 30 day trial of Mulberry i set it up for IMAP as instructed from the tutorial in the FastMail FAQ section. The problem is i can't send any mail when i have
mail.messagingengine.com in the SMTP server box, but i can send mail no problem when i use my ISP's SMTP server. Now i'm very green around the ears when it comes to IMAP so it might be my fault but i have set Mulberry up as per the instructions. And i do have the Enhanced package with Fastmail and as far as i can make out can use their SMTP server. This is the error i get.

SMTP Server "RCPT" Command reply: 554 <username@joebloggs.net> Relay access Denied
Account SMTP

Thanks for any help you can give

27 Mar 2004, 12:20 AM

SMTP server requires authentication, username = you@fmdomain and your password. Is it so?

Are you a paying member?

What port is the SMTP server on?

s a · 27 Mar 2004, 12:22 AM

—

did you finish the "authentication" procedure? Specifically, steps 4 - 6 in this document. (focus on SSLv3).

Barry · 27 Mar 2004, 12:38 AM

Thanks for the replys, Daniel as i said in my post above i am a paying member i have the Enhanced package. S A yes thats the
document i followed but what is strange is in step 5 i do not get
No Security drop down box theres nothing there. Maybe its something to do with it being a 30 day trial

s a · 27 Mar 2004, 12:45 AM

Quote:

Originally posted by Barry
S A yes thats the document i followed but what is strange is in step 5 i do not get No Security drop down box theres nothing there. Maybe its something to do with it being a 30 day trial

I assume you mean step 6. I'm not a mulberry user, but i suggest you take a look at this link.

Barry · 27 Mar 2004, 02:24 AM

s a, thanks for the link i d/loaded the Mulberry Crypto plugin which now enables me to see the Security drop down box, and have set it to SSLv3 everthing else is exactly how it should be but i still get the error. I just can't figure it out according to this
Link i shouldn't be having a problem. Thanks guys for trying to help anyway

s a · 27 Mar 2004, 02:29 AM

—

try this

Barry · 27 Mar 2004, 03:18 AM

Thanks s a, worked like a charm

27 Mar 2004, 12:16 AM	#1
Barry Junior Member Join Date: Mar 2004 Location: UK Posts: 18	Can anyone help please Hello, Yesterday i D/loaded the 30 day trial of Mulberry i set it up for IMAP as instructed from the tutorial in the FastMail FAQ section. The problem is i can't send any mail when i have mail.messagingengine.com in the SMTP server box, but i can send mail no problem when i use my ISP's SMTP server. Now i'm very green around the ears when it comes to IMAP so it might be my fault but i have set Mulberry up as per the instructions. And i do have the Enhanced package with Fastmail and as far as i can make out can use their SMTP server. This is the error i get. SMTP Server "RCPT" Command reply: 554 <username@joebloggs.net> Relay access Denied Account SMTP Thanks for any help you can give

27 Mar 2004, 12:20 AM	#2
Daniel S Guest Posts: n/a	SMTP server requires authentication, username = you@fmdomain and your password. Is it so? Are you a paying member? What port is the SMTP server on?

27 Mar 2004, 12:22 AM	#3
s a Master of the @ Join Date: Jan 2003 Posts: 1,910	— did you finish the "authentication" procedure? Specifically, steps 4 - 6 in this document. (focus on SSLv3).

27 Mar 2004, 12:38 AM	#4
Barry Junior Member Join Date: Mar 2004 Location: UK Posts: 18	Thanks for the replys, Daniel as i said in my post above i am a paying member i have the Enhanced package. S A yes thats the document i followed but what is strange is in step 5 i do not get No Security drop down box theres nothing there. Maybe its something to do with it being a 30 day trial

27 Mar 2004, 02:24 AM	#6
Barry Junior Member Join Date: Mar 2004 Location: UK Posts: 18	s a, thanks for the link i d/loaded the Mulberry Crypto plugin which now enables me to see the Security drop down box, and have set it to SSLv3 everthing else is exactly how it should be but i still get the error. I just can't figure it out according to this Link i shouldn't be having a problem. Thanks guys for trying to help anyway

27 Mar 2004, 02:29 AM	#7
s a Master of the @ Join Date: Jan 2003 Posts: 1,910	— try this

27 Mar 2004, 03:18 AM	#8
Barry Junior Member Join Date: Mar 2004 Location: UK Posts: 18	Thanks s a, worked like a charm