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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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26 Mar 2019, 11:29 PM | #1 |
Master of the @
Join Date: Oct 2001
Location: Boston USA
Posts: 1,063
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Is Fastmail down?
Seems to be for me, anyway.
Fred |
26 Mar 2019, 11:32 PM | #2 |
Master of the @
Join Date: Nov 2006
Location: Ghent, Belgium
Posts: 1,027
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Yes, same for me (Belgium).
Web interface and Android app keeps showing spinner |
26 Mar 2019, 11:34 PM | #3 |
Member
Join Date: Nov 2003
Location: Hong Kong
Posts: 79
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Fastmail down for me as well
Spinning wheel (or rather "animated bars") on the web interface...
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26 Mar 2019, 11:34 PM | #4 |
Member
Join Date: Nov 2010
Posts: 75
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Down for me too. Status says nothing's wrong: https://www.fastmailstatus.com/
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26 Mar 2019, 11:36 PM | #5 | |
Member
Join Date: Nov 2003
Location: Hong Kong
Posts: 79
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Status may not be up-to-date
Quote:
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26 Mar 2019, 11:38 PM | #6 |
Member
Join Date: Nov 2003
Location: Hong Kong
Posts: 79
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Comment read on Fastmail's Twitter stream
QUOTE
Webmail and mobile apps are having trouble with access. A fix is going out right now, and we should be back in a couple of minutes! UNQUOTE https://twitter.com/FastMail/status/...109497856?s=20 Last edited by ppm : 26 Mar 2019 at 11:39 PM. Reason: Added URL |
26 Mar 2019, 11:42 PM | #7 |
Essential Contributor
Join Date: Sep 2002
Posts: 315
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There is a small link labeled "new event" in the bottom left corner of the status page and I assumed it was for reporting problems when the status was still described as normal. It requires a user name/password sign in but it seems that it won't except mine. It simply refreshes as soon as I click to enter. Is this link not for average users or is it broken like Fastmail is?
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26 Mar 2019, 11:45 PM | #8 |
Essential Contributor
Join Date: Feb 2007
Posts: 248
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Can't log in in NYC too. Tried chrome and firefox on windows, safari on iOS, and iOS app. Same spinning icon.
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26 Mar 2019, 11:46 PM | #9 |
Essential Contributor
Join Date: Sep 2002
Posts: 315
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It's back up in SE Penna.
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26 Mar 2019, 11:57 PM | #10 |
Member
Join Date: Nov 2003
Location: Hong Kong
Posts: 79
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Back Up in Hong Kong as well
FastMail is back up here
Last edited by ppm : 26 Mar 2019 at 11:58 PM. Reason: Backup -> Back Up (in title) |
27 Mar 2019, 12:24 AM | #11 |
Member
Join Date: Nov 2010
Posts: 75
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Back up here!
m46ah_30, when I roll over the link it has "admin" in the address, so it's likely admin access to the software they're using for that sub site. If you can't report problems to them by email (support@fastmail.com) I suppose twitter is the best alternative. |
27 Mar 2019, 05:37 AM | #12 |
Essential Contributor
Join Date: Sep 2002
Posts: 315
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I'll bookmark and save the email address you posted.
I'm not a Twitterer... I have no need for Twitting! |
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