Runbox down (again) ?

vazwaz · 26th August 2012, 07:49 PM

Is it down again ?
Here in UK not working.

vazwaz · 26th August 2012, 08:30 PM

It was a problem with BT now resolved.

dbowdley · 26th August 2012, 10:48 PM

Yes, we think the problem might have been with Telia, a Swedish/Danish ISP that may be one of the routes used by BT to get to us. They are a big company so I am sure they are aware of the problem and working on it. We had reports it was resolved and then re-occurred again. It might be a bit flaky until they finally resolve it.

Dave

MikBrit · 28th August 2012, 12:05 AM

Hi,

For UK O2 broadband customers...

Just to let you know that if you have O2 broadband you may not be able to connect to the Runbox email servers for POP/SMTP access, or to www.runbox.com for web access.

I rang up O2 and they currently have an outage that affects connections to certain countries. O2's explanation is that a submarine has cut a cable. Not sure whether I believe this, but if you do a traceroute (Windows command box > tracrt 91.220.196.211) you will see that the connection gets stuck in London. O2 had no idea on fix time.

In the meantime I am using a VPN connection to an ISP in Switzerland (swissvpn.net) and getting access to my email that way. Guess an alternative and free way of getting web access would be to use TOR( https://www.torproject.org/download/...d-easy.html.en).

Mike

MikBrit · 28th August 2012, 02:47 AM

Good news. Issue fixed. UK O2 broadband users can now connect

Mike

digp · 30th August 2012, 06:48 AM

Quote:

Originally Posted by MikBrit

Hi,

In the meantime I am using a VPN connection to an ISP in Switzerland (swissvpn.net) and getting access to my email that way.

Why use VPN?

MikBrit · 1st September 2012, 02:28 AM

Since the connection O2 was using to get to the email servers in Norway was not working, I needed to get to Norway another way.

I happened to already have a VPN account with an ISP in Switzerland and luckily O2 was able to connect to that. Once there I was able to connect to Norway.

Mike

janusz · 1st September 2012, 03:01 AM

Quote:

Originally Posted by MikBrit

I rang up O2 and they currently have an outage that affects connections to certain countries. O2's explanation is that a submarine has cut a cable. Not sure whether I believe this

For the record: O2 was correct about the cable: http://www.theregister.co.uk/2012/08...ples_networks/

bipbop · 2nd September 2012, 09:39 AM

Seems Runbox is down right now: "The server at beta.runbox.com is taking too long to respond." Can anyone confirm?

David · 2nd September 2012, 11:54 AM

Beta.runbox.com is up and running for me. I am located in western Canada.

bipbop · 2nd September 2012, 12:32 PM

Quote:

Originally Posted by David

Beta.runbox.com is up and running for me. I am located in western Canada.

It's back up here too. Thanks for checking!

26th August 2012, 07:49 PM	#1
vazwaz Member Join Date: Jul 2005 Posts: 92	Runbox down (again) ? Is it down again ? Here in UK not working.

28th August 2012, 12:05 AM	#4
MikBrit Junior Member Join Date: Aug 2012 Posts: 3	UK O2 broadband users : Unable to connect to POP/SMTP server or to main website Hi, For UK O2 broadband customers... Just to let you know that if you have O2 broadband you may not be able to connect to the Runbox email servers for POP/SMTP access, or to www.runbox.com for web access. I rang up O2 and they currently have an outage that affects connections to certain countries. O2's explanation is that a submarine has cut a cable. Not sure whether I believe this, but if you do a traceroute (Windows command box > tracrt 91.220.196.211) you will see that the connection gets stuck in London. O2 had no idea on fix time. In the meantime I am using a VPN connection to an ISP in Switzerland (swissvpn.net) and getting access to my email that way. Guess an alternative and free way of getting web access would be to use TOR( https://www.torproject.org/download/...d-easy.html.en). Mike

26th August 2012, 08:30 PM	#2
vazwaz Member Join Date: Jul 2005 Posts: 92	It was a problem with BT now resolved.

26th August 2012, 10:48 PM	#3
dbowdley Essential Contributor Join Date: Nov 2008 Location: UK Posts: 244 Representative of: Runbox.com	Yes, we think the problem might have been with Telia, a Swedish/Danish ISP that may be one of the routes used by BT to get to us. They are a big company so I am sure they are aware of the problem and working on it. We had reports it was resolved and then re-occurred again. It might be a bit flaky until they finally resolve it. Dave

28th August 2012, 02:47 AM	#5
MikBrit Junior Member Join Date: Aug 2012 Posts: 3	Good news. Issue fixed. UK O2 broadband users can now connect Mike

1st September 2012, 02:28 AM	#7
MikBrit Junior Member Join Date: Aug 2012 Posts: 3	Since the connection O2 was using to get to the email servers in Norway was not working, I needed to get to Norway another way. I happened to already have a VPN account with an ISP in Switzerland and luckily O2 was able to connect to that. Once there I was able to connect to Norway. Mike

2nd September 2012, 09:39 AM	#9
bipbop Member Join Date: Dec 2009 Posts: 98	Seems Runbox is down right now: "The server at beta.runbox.com is taking too long to respond." Can anyone confirm?

2nd September 2012, 11:54 AM	#10
David Intergalactic Postmaster Join Date: Dec 2001 Location: location, location Posts: 9,265	Beta.runbox.com is up and running for me. I am located in western Canada.