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Old 4 Aug 2008, 01:17 PM   #1
ltwally
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Join Date: Mar 2005
Posts: 76
Account rename?

Just curious (for the time being): Is it possible to have my account renamed?
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Old 4 Aug 2008, 07:43 PM   #2
carverrn
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Runbox.com
Yes, you can get your account renamed. To do this you would submit a support request at https://support.runbox.com

Regards,
Rich
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Old 5 Aug 2008, 04:38 AM   #3
ltwally
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Is this a smooth transition? Are there any hang-ups that a person should be aware of before doing this?
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Old 5 Aug 2008, 06:57 AM   #4
carverrn
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They can change your account/primary address and also add your existing email address as an alias so you would still get all your emails initially

You could eventually delete that alias once you're sure all your legit contacts have your new address.

If you have filters that specifically check for your email address you would have to manually update those to your new address.

Can't think of anything else at the moment that would be effected.

Regards,
Rich
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Old 5 Aug 2008, 09:28 AM   #5
ltwally
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Good to know. I've been pondering this for some time...

Thanks!
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