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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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30 Nov 2017, 06:51 AM | #1 |
Member
Join Date: May 2003
Location: Toronto, Canada
Posts: 77
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Fastmail down?
*** EDIT --- FM has tweeted about it ***
The status page says it's up, but suddenly: This site can’t provide a secure connection www.fastmail.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH HIDE DETAILS Unsupported protocol The client and server don't support a common SSL protocol version or cipher suite. Using Chrome on mac osx, also can't connect using my phone browser (SSL or Cipher version mismatch) |
30 Nov 2017, 06:52 AM | #2 |
Junior Member
Join Date: May 2012
Location: Canyon Country, California
Posts: 17
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I'm getting the same error with both IE and Opera.
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30 Nov 2017, 06:53 AM | #3 |
Cornerstone of the Community
Join Date: Jul 2011
Posts: 713
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yep, it's down for me too
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30 Nov 2017, 06:55 AM | #4 |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,898
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30 Nov 2017, 06:57 AM | #5 |
Member
Join Date: Feb 2004
Location: UK
Posts: 37
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Down for me too. Lots of service impacting failures on their twitter feed recently.
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30 Nov 2017, 06:58 AM | #6 |
Member
Join Date: Jan 2008
Posts: 34
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Their SSL check does not look good.
Seems like a different server is responding for fastmail.com: The certificate is expired and for nyi.net (their hosting provider?). See also: http://stats.pingdom.com/w17m1yxzjyin |
30 Nov 2017, 06:59 AM | #7 |
Member
Join Date: Jul 2014
Posts: 43
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Secure Connection Failed
An error occurred during a connection to www.fastmail.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more… Report errors like this to help Mozilla identify and block malicious sites |
30 Nov 2017, 06:59 AM | #8 |
Member
Join Date: Jan 2008
Posts: 34
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Service seems to be restored.
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30 Nov 2017, 07:04 AM | #9 |
Member
Join Date: Jul 2014
Posts: 43
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Whew. What's happening to Fastmail?
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30 Nov 2017, 07:29 AM | #10 |
Member
Join Date: Jan 2008
Posts: 34
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NYI should definitely check their servers. The one that responded for fastmail.com seemed pretty old... (ssllabs archive screenshot)
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