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Email Help Needed! Having problems with your email service, or with the email software you're using? Post your questions and answers here! |
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5 Apr 2012, 12:51 AM | #1 |
Junior Member
Join Date: Apr 2012
Posts: 3
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Bounced Email incomplete
Hope someone can help. Sent a gmail email message. Thinking it had gone, I removed the original. No need to go into why, just know IT IS GONE.
Message bounced back, but the bounced message copy of the email stops mid-sentence and is incomplete. Would help me a great deal to have a complete copy of the original. Is there any way to retrieve the whole message? It has all the bounced email stuff at the top. Is there anything there to lead me to the whole message? I do get a couple of paragraphs, but thats it. Any help gratefully received. |
5 Apr 2012, 01:09 AM | #2 |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,933
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I assume you use the web interface.
If you delete a message in Gmail it goes to Bin and stays there for 30 days, unless you explicitly scrap it for good. Did you check your Bin? |
5 Apr 2012, 02:10 AM | #3 |
Cornerstone of the Community
Join Date: Mar 2011
Location: ~$
Posts: 652
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s/Bin/Trash
Also check if the bounce has an attachment. Sometimes the original message is returned as an attachment. If you deleted the message from Trash and it's really important, I think I heard that there's a way to ask Google to restore it. But I'm not sure how that works. |
5 Apr 2012, 02:10 AM | #4 |
Junior Member
Join Date: Apr 2012
Posts: 3
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Thank you for your comment. When I say it is GONE, I do mean it is gone. I was using someone else's computer at the time, and decided to delete it permanently. I assumed it had been delivered and as it was confidential, I did not leave it on the gmail site, as there is more than one admin on that account. My mistake I know, but the email did bounce back, and part of it is in the bounced message. Why am I not seeing it all? It stops mid-sentence after about 5 paragraphs. How can I view the whole message? That is what I very much need to know.
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5 Apr 2012, 02:38 AM | #5 | |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,933
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Quote:
Assuming of course the original was still available... |
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5 Apr 2012, 04:38 AM | #6 |
Junior Member
Join Date: Apr 2012
Posts: 3
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There is sadly no attachment. Presuming they send part of it, the rest must be somewhere. There are a number of email addresses in the message:
they look like this: <CAOHXo3YQRMuNcnLAMA70xCc3sg3xYb0oYBU9iPwf02nkzUZQKA@mail.gmail.com> any use using these to request the whole message? Just wondering. |
5 Apr 2012, 08:30 AM | #7 | ||
Cornerstone of the Community
Join Date: Mar 2011
Location: ~$
Posts: 652
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Quote:
Quote:
According to Google, you can't recover deleted messages "using the Gmail interface", but they do have a form that you can fill out to request recovery of deleted messages. Maybe it's worth trying that. Give them as many details as possible, including the Message ID if possible. https://support.google.com/mail/bin/...n&answer=78353 |
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5 Apr 2012, 05:20 PM | #8 |
Essential Contributor
Join Date: Jun 2006
Posts: 369
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Of course there is no harm in trying. But if the sent message was deleted a few minutes after sending, it's conceivable it never had a chance to be backed up.
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