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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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31 Oct 2018, 04:14 AM | #1 |
Junior Member
Join Date: Oct 2018
Posts: 9
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FTP problems
Is there a problem with the file storage?
I have an app that uploads files every 15 minutes that has been failing with timeouts on directory change since 0345 this morning. I tried just now with filezilla and got a timeout while retrieving the directory listing and then got locked out as "only 3 ftp logins permitted at a time" despite not having any open connections. |
31 Oct 2018, 04:58 AM | #2 |
Cornerstone of the Community
Join Date: Jun 2004
Location: Rupert, WV
Posts: 876
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Could be related to this:
502 Bad Gateway - FM Down? - http://www.emaildiscussions.com/showthread.php?t=74009 - Bruce edit: I am having problems connecting with FileZilla, but no problems (directory listing, changing, uploading) with the web UI. Fastmailstatus shows no issues with FTP, so maybe open a ticket if it's an immediate concern for you. another edit: I just created a service ticket. Last edited by somdcomputerguy : 31 Oct 2018 at 05:35 AM. |
31 Oct 2018, 05:38 AM | #3 |
Junior Member
Join Date: Oct 2018
Posts: 9
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Great, thanks.
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31 Oct 2018, 05:45 AM | #4 |
Cornerstone of the Community
Join Date: Jun 2004
Location: Rupert, WV
Posts: 876
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You bet. It's not really a big issue for me as I don't FTP there too regularly, sometimes not in a month, sometimes 2 or 3 times a week. I thought they should be aware of it though. The web UI seems to be fine, which would be a satisfactory fall back for me, but maybe not for you or others.
- Bruce |
31 Oct 2018, 03:55 PM | #5 |
Junior Member
Join Date: Oct 2018
Posts: 9
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Looks like someone fed the hamster as we're back.
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31 Oct 2018, 07:22 PM | #6 |
Cornerstone of the Community
Join Date: Jun 2004
Location: Rupert, WV
Posts: 876
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No problems here either. The service ticket was updated earlier this morning and they said there was a firewall issue.
- Bruce |
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