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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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8 Aug 2016, 10:43 AM | #241 | |
Essential Contributor
Join Date: Oct 2008
Posts: 212
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9 Aug 2016, 09:03 AM | #242 | ||
Cornerstone of the Community
Join Date: Jun 2008
Location: Perth
Posts: 664
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Quote:
Quote:
If you want to set up an IMAP client you will need an App password. Eg I tested this trying to set up an account on Thunderbird, but I could not log in using only my master p/w. I had to create an App p/w. |
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9 Aug 2016, 10:22 AM | #243 |
Master of the @
Join Date: May 2012
Location: Melbourne, Australia
Posts: 1,007
Representative of:
Fastmail.fm |
That's right. If 2FA is enabled, all uses of your master password for login will require a second factor, and since you can't provide a second factor via non-web logins, you can only use it with web logins.
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20 Aug 2016, 11:05 PM | #244 |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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Found this post on Facebook
Posted by Matt Garlinghouse on July 23rd this year:
One of your support representatives changed my password recovery email this morning at the request of a stranger. That stranger then changed my password and immediately began using my email as an attack vector. (and presumably mine my email history for other opportunities). I can see from their ticket that it took them only 36 minutes to change my password, but now after an hour, I'm "waiting for support to take" the ticket. FM replied the next day: I have responded to your support ticket. Worrying that this should happen, but FM's rather blunt response to the post doesn't seem very friendly. Hopefully this guy got his account back safe and sound. Edit: Amended Matt Garlinghouse link. Here's a link to a screencap from FM's Facebook page, to the post quoted: https://s4.postimg.org/bfgidr2kd/Clipboard01.png Last edited by FredOnline : 20 Aug 2016 at 11:19 PM. Reason: Amended Matt Garlinghouse link and added link to screencap |
28 Aug 2016, 12:12 PM | #245 | ||
Master of the @
Join Date: Aug 2002
Location: Israel
Posts: 1,060
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29 Aug 2016, 07:30 AM | #246 |
Essential Contributor
Join Date: Dec 2008
Location: Canada
Posts: 312
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Remote log out?
App specific password is set, IMAP-only scope.
From Password & Security screen / App Passwords section: If you ever lose your device, you can come back here to immediately remove access. But, after I removed the specific app password, an active IMAP connection continued active, receiving new mail, until logged out on the device. Server had been updated to imap.fastmail.com. Is this intended behavior? |
29 Aug 2016, 07:33 AM | #247 | |
Cornerstone of the Community
Join Date: Jan 2003
Location: Oxfordshire, UK
Posts: 603
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Quote:
...I hope not. Have you raised a support ticket? |
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30 Aug 2016, 03:00 AM | #248 | |
Essential Contributor
Join Date: Dec 2008
Location: Canada
Posts: 312
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Quote:
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30 Aug 2016, 04:02 AM | #249 |
Ultimate Contributor
Join Date: Dec 2001
Location: Canada.
Posts: 10,355
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You would think (and hope) that major bugs like this (to do with account access) would be discovered before they were released (during beta testing) .....
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30 Aug 2016, 07:48 AM | #250 | |
Essential Contributor
Join Date: Dec 2008
Location: Canada
Posts: 312
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Quote:
Possibly that ability will remain until I either remove the restricted password or FM disables all alternative logins, but I was surprised. Last edited by pjwalsh : 30 Aug 2016 at 09:03 AM. |
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30 Aug 2016, 09:26 AM | #251 | |
Master of the @
Join Date: May 2012
Location: Melbourne, Australia
Posts: 1,007
Representative of:
Fastmail.fm |
Quote:
If you're done with your altlogins, delete them. Last edited by robn : 30 Aug 2016 at 09:33 AM. |
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30 Aug 2016, 12:03 PM | #252 | |
Junior Member
Join Date: Jan 2010
Location: US, New Jersey
Posts: 22
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Quote:
If no one is logging in with particular login for specified time period, it can be considered for decommission. You just need to establish that period and let every customer know... |
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30 Aug 2016, 12:24 PM | #253 | |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
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30 Aug 2016, 12:31 PM | #254 | |||
Cornerstone of the Community
Join Date: Jun 2008
Location: Perth
Posts: 664
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Quote:
Fastmail sent an email on 22-July with info about Alternative Logins and saying clearly: Quote:
Also, Fastmail advised via their Blog that alternative logins will cease to work after 31-Aug (tomorrow). Quote from Fastmail blog.... Quote:
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30 Aug 2016, 12:36 PM | #255 |
Junior Member
Join Date: Jan 2010
Location: US, New Jersey
Posts: 22
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