New FastMail Plans & Pricing

pjwalsh · 18 Aug 2016, 01:24 PM

https://www.fastmail.com/pricing/

Blog announcement

rnkn · 18 Aug 2016, 01:29 PM

Anyone know how the new storage quota balances between mail and files?

pjwalsh · 18 Aug 2016, 01:31 PM

$30 Basic - 2 GB mail + 1 GB files

$50 Standard - 25 + 10 GB

$90 Professional - 100 + 50 GB

Account limits
Pricing page

--
legacy plans

neilj · 18 Aug 2016, 01:32 PM

File storage is in addition to those quotas (we don't put it on the pricing page because it confuses a lot of new users who think it might be for attachments or something). All limits detailed here: https://www.fastmail.com/help/account/limits.html

rnkn · 18 Aug 2016, 01:57 PM

Quote:

Originally Posted by neilj

File storage is in addition to those quotas (we don't put it on the pricing page because it confuses a lot of new users who think it might be for attachments or something). All limits detailed here: https://www.fastmail.com/help/account/limits.html

Thanks Neil. I think you're selling yourselves short not having something on the pricing table about FastMail's file storage — it's the best file storage I've ever used.

David · 18 Aug 2016, 02:06 PM

Currently I have a 'Full' account (at $20 a year) The minimum price (when the new plans come into effect) will be $30 a year - which is a 50% increase in price...

This is a major change, to be sure...

robn · 18 Aug 2016, 02:10 PM

Quote:

Originally Posted by David

Currently I have a 'Full' account (at $20 a year) The minimum price (when the new plans come into effect) will be $30 a year - which is a 50% increase in price...

From the blog post:

Quote:

For existing users on our previous plans there’s no change. Your current plan is unchanged and continues to offer the same features, for the same price as before.

This change is predominantly aimed at new customers, who often our found our pricing structure difficult to understand. If you're happy with your current plan then just keep using it.

David · 18 Aug 2016, 02:13 PM

Quote:

Originally Posted by robn

This change is predominantly aimed at new customers, who often our found our pricing structure difficult to understand. If you're happy with your current plan then just keep using it.

Thanks robn, I missed that. I was too quick off the mark, I guess.

grimmrimmer · 18 Aug 2016, 02:33 PM

Grrrr... I was in the middle of a trial and JUST about to purchase a family plan and then this dropped. I'm not sure what to do as the alternative is much more expensive regarding the newer plans for my purposes. I sent an email to the FM support staff and was told that it's not possible for me to purchase a legacy plan. Is this true, or can I plead with one of the FM contacts here to help me out with an exception?

David · 18 Aug 2016, 02:41 PM

Quote:

Originally Posted by grimmrimmer

Grrrr... I was in the middle of a trial and JUST about to purchase a family plan and then this dropped. I'm not sure what to do as the alternative is much more expensive regarding the newer plans for my purposes. I sent an email to the FM support staff and was told that it's not possible for me to purchase a legacy plan. Is this true, or can I plead with one of the FM contacts here to help me out with an exception?

You could try arguing, that as you are in the middle of a trial, that it is not really a legacy plan for you......

The days of Christmas presents from Fastmail are long gone I guess.

Welcome to the forums!

FredOnline · 18 Aug 2016, 02:50 PM

Quote:

Originally Posted by David

Currently I have a 'Full' account (at $20 a year) The minimum price (when the new plans come into effect) will be $30 a year - which is a 50% increase in price.

Although it's $10 more, there's 100% more storage (1GB vs 2GB), so overall it's better value.

FredOnline · 18 Aug 2016, 02:52 PM

Quote:

Originally Posted by grimmrimmer

Grrrr... I was in the middle of a trial and JUST about to purchase a family plan and then this dropped. I'm not sure what to do as the alternative is much more expensive regarding the newer plans for my purposes. I sent an email to the FM support staff and was told that it's not possible for me to purchase a legacy plan. Is this true, or can I plead with one of the FM contacts here to help me out with an exception?

Did you try to purchase, and it failed, or did you just contact FM instead?

grimmrimmer · 18 Aug 2016, 02:54 PM

Quote:

Originally Posted by David

You could try arguing, that as you are in the middle of a trial, that it is not really a legacy plan for you......

The days of Christmas presents from Fastmail are long gone I guess.

Welcome to the forums!

Thanks for the welcome. It's just frustrating timing. Yeah, that's what I tried to say to them. Technically my trial says "Enhanced" plan...

grimmrimmer · 18 Aug 2016, 02:55 PM

Quote:

Originally Posted by FredOnline

Did you try to purchase, and it failed, or did you just contact FM instead?

There's no option to purchase the old plan. When I click "Pay now" from the trial, it just brings me to a page of the new plans. I contacted them after that.

FredOnline · 18 Aug 2016, 03:00 PM

Quote:

Originally Posted by grimmrimmer

There's no option to purchase the old plan. When I click "Pay now" from the trial, it just brings me to a page of the new plans. I contacted them after that.

As robn quoted in post #7:

For existing users on our previous plans there’s no change. Your current plan is unchanged and continues to offer the same features, for the same price as before.

I suppose you could argue that you're already an "existing user", or just pay for a new plan.

Apologies in advance if you can't afford to pay more.

18 Aug 2016, 01:24 PM	#1
pjwalsh Essential Contributor Join Date: Dec 2008 Location: Canada Posts: 312	New FastMail Plans & Pricing https://www.fastmail.com/pricing/ Blog announcement Last edited by pjwalsh : 20 Aug 2016 at 03:57 AM. Reason: direct blog link

18 Aug 2016, 01:31 PM	#3
pjwalsh Essential Contributor Join Date: Dec 2008 Location: Canada Posts: 312	$30 Basic - 2 GB mail + 1 GB files $50 Standard - 25 + 10 GB $90 Professional - 100 + 50 GB Account limits Pricing page -- legacy plans Last edited by pjwalsh : 20 Aug 2016 at 04:28 AM. Reason: legacy plans; pricing page

18 Aug 2016, 01:29 PM	#2
rnkn Member Join Date: Nov 2013 Posts: 61	Anyone know how the new storage quota balances between mail and files?

18 Aug 2016, 01:32 PM	#4
neilj Cornerstone of the Community Join Date: Apr 2004 Location: Melbourne Posts: 971 Representative of: Fastmail.fm	File storage is in addition to those quotas (we don't put it on the pricing page because it confuses a lot of new users who think it might be for attachments or something). All limits detailed here: https://www.fastmail.com/help/account/limits.html

18 Aug 2016, 02:06 PM	#6
David Ultimate Contributor Join Date: Dec 2001 Location: Canada. Posts: 10,355	Currently I have a 'Full' account (at $20 a year) The minimum price (when the new plans come into effect) will be $30 a year - which is a 50% increase in price... This is a major change, to be sure...

18 Aug 2016, 02:33 PM	#9
grimmrimmer Junior Member Join Date: Aug 2016 Posts: 4	Grrrr... I was in the middle of a trial and JUST about to purchase a family plan and then this dropped. I'm not sure what to do as the alternative is much more expensive regarding the newer plans for my purposes. I sent an email to the FM support staff and was told that it's not possible for me to purchase a legacy plan. Is this true, or can I plead with one of the FM contacts here to help me out with an exception?