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Old 19 Sep 2018, 05:38 AM   #1
gj15
Member
 
Join Date: Jul 2013
Location: Just west of the Greenwich meridian
Posts: 40
Spam false positives

Ive seen an upturn in spam false positives recently, triggered by a rule ME_CMSPAM_100 4 which tips a message over the threshold for Junk / Spam classification. This is against mail from various, long-standing distributors of messages that I want to receive and which have not caused problems before.

Anyone else seen this?

The search engines dont seem to know anything about ME_CMSPAM_100.
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Old 19 Sep 2018, 04:08 PM   #2
n5bb
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Join Date: May 2004
Location: Irving, Texas
Posts: 8,390
Yes, I have been getting some of these recently also. Can you file a support request?
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Old 26 Sep 2018, 06:17 AM   #3
ao1
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Same here.
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Old 22 Oct 2018, 07:24 PM   #4
gj15
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Join Date: Jul 2013
Location: Just west of the Greenwich meridian
Posts: 40
I filed a support request and the response I received is:

Quote:
The problem here is that these emails have content in them that match emails that were reported as spammy by a large number of users, and hence the spam filtering.

We are moving to a better spam filtering software, and we hope that this will improve the overall filtering level. Unfortunately, this is going to take a couple of months I believe.
One particular false positive was regularly recurring so I whitelisted the sender and that problem went away. But since my first post all the other false positives have ceased too.
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