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Old 31 Jan 2020, 08:56 PM   #1
jdmyers
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Join Date: Sep 2017
Posts: 9
iCloud Calendar Sync Issues

I've submitted a support ticket with Fastmail, but thought I'd reach out here to see if anyone has ideas. I add my iCloud calendars to Fastmail (using an app specific password). It found all my calendars just fine, but the sync itself keeps failing. I've tried removing individual calendars and adding them back. I've tried removing the entire account and adding it back. I've tried generating a completely new app specific password and trying again. Every time, it sees my calendars, but never syncs them. I always end up with sync issue on all the iCloud calendars. Apple's status page is not reporting any iCloud issues. It's obvious it's making the connection to my iCloud account, but for whatever reason, it won't sync the calendars. Any other ideas? I'll try to follow up once I hear back from support in case anyone else has this issue.
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Old 1 Feb 2020, 06:57 AM   #2
Berenburger
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Identical case here. Submitted a ticket.
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Old 1 Feb 2020, 06:34 PM   #3
JamesHenderson
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I had the same problem a while back and gave up trying.
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Old 3 Feb 2020, 11:48 PM   #4
jdmyers
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I did hear back from support and they are aware and working on the issue. No ETA for a fix yet.
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Old 4 Feb 2020, 06:25 AM   #5
Berenburger
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Quote:
Originally Posted by jdmyers View Post
I did hear back from support and they are aware and working on the issue. No ETA for a fix yet.
Ditto._______________
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Old 6 Feb 2020, 03:50 AM   #6
jdmyers
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FYI, this is fixed now. You just need to remove the iCloud account and then add it back.
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Old 6 Feb 2020, 06:07 AM   #7
Berenburger
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Quote:
Originally Posted by jdmyers View Post
FYI, this is fixed now. You just need to remove the iCloud account and then add it back.
Ditto.____________

Quote:
Hi S......,

Thank you for your patience.
Our developers have now fixed this problem. Please re-add the iCloud account from the Settings->Calendars screen and it'll start syncing again. You can remove the account using the "Remove account" button and then re-add it using the instructions here: https://www.fastmail.com/help/calendar/sync.html

Feel free to contact me with any additional questions!

Regards

V.......
FastMail Support

Did you know: you can have over 600 email aliases on your account? Use a different email address for every service you subscribe to.

Pobox Customer Support
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