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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc. |
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25 Sep 2017, 09:33 AM | #1 |
Essential Contributor
Join Date: Mar 2007
Location: UK
Posts: 270
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"Error: Unauthorized"
Hi
When I try to log into my new Runbox account with the Opera Mini browser on my Nokia C2-01, the log-in fails with the message "Error: Unauthorized". Does anybody know what this means, and what I can do about it? I am able to log in using a different browser on another phone, so the problem seems to be specific to Opera Mini. Any ideas will be much appreciated. Thanks, Graham |
26 Sep 2017, 04:01 PM | #2 |
Cornerstone of the Community
Join Date: Sep 2005
Location: Oslo, Norway
Posts: 555
Representative of:
Runbox.com |
We have seen this error Opera Mini previously and you should get a warning if cookies or scripts are blocked?
Kim |
28 Sep 2017, 01:09 PM | #3 |
Essential Contributor
Join Date: Mar 2007
Location: UK
Posts: 270
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Hi.
Thank you for the response. Neither cookies nor scripts have been disabled in the browser's settings (assuming that's what you meant by "blocked"), and there is just the one message: "Error: Unauthorized". What does that mean? |
29 Sep 2017, 05:25 PM | #4 |
Cornerstone of the Community
Join Date: Sep 2005
Location: Oslo, Norway
Posts: 555
Representative of:
Runbox.com |
I think you need to open a support ticket so that we can look at your username and check logins there.
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30 Sep 2017, 02:49 AM | #5 |
Essential Contributor
Join Date: Mar 2007
Location: UK
Posts: 270
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Thank you.
I shall do that. |
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