Auto-complete

ericd · 8 Jun 2011, 08:22 AM

This is so weird to me, when I first started using the service, auto-complete worked great in the subject field, the 'to" field and "from" field, now it doesn't work anywhere, and I don't even see it in preferences anymore. I would like for it to function in as many spots as possible. Can anyone help me with this?

dbowdley · 8 Jun 2011, 04:02 PM

Hi Eric,

We started discussing this question when you posted in another thread here (scroll down towards the bottom to see your original post):

http://www.emaildiscussions.com/showthread.php?t=61727

If you need more help just ask.

Dave

ericd · 9 Jun 2011, 11:38 AM

Thanks, I didn't know that anyone had seen my previous post about it, sorry for posting again. So now I know why it isn't in preferences anymore, but still, the feature isn't working for me in any fields, and I just can't figure out why.

Thanks very much,
Eric

dbowdley · 9 Jun 2011, 05:50 PM

Hi Eric,

It would be helpful to know a bit about what operating system and browser you are using, and which version of Runbox Mail Manager as there are a few. That way we can try to replicate the problem and then find a solution.

Dave

ericd · 10 Jun 2011, 05:45 AM

My operating system is Windows 7 64-bit, Firefox 5 for the browser, and Rubox 5 enhanced.

Thanks again,
Eric

dbowdley · 11 Jun 2011, 04:08 PM

Thanks ericd,

Do you mean Firefox 4?

I suggest you submit a support ticket so that someone can keep an eye on this problem and try to replicate it. By submitting a ticket it goes in to the official list of issues that customers have raised and can be quantified.

You can submit support tickets here, or by email:

https://support.runbox.com/

I will also ask the team more generally about this problem in case someone has come across this before and knows the solution.

Dave

kservik · 13 Jun 2011, 02:16 AM

Try a full browwser refresh when its not working (CTRL + F5) or delete temporary internet files.

Also test with Google Chrome to see if it works for you there.

Kim

8 Jun 2011, 08:22 AM	#1
ericd Junior Member Join Date: Nov 2005 Location: Houston TX Posts: 20	Auto-complete This is so weird to me, when I first started using the service, auto-complete worked great in the subject field, the 'to" field and "from" field, now it doesn't work anywhere, and I don't even see it in preferences anymore. I would like for it to function in as many spots as possible. Can anyone help me with this?

9 Jun 2011, 11:38 AM	#3
ericd Junior Member Join Date: Nov 2005 Location: Houston TX Posts: 20	Re: Auto-complete question Thanks, I didn't know that anyone had seen my previous post about it, sorry for posting again. So now I know why it isn't in preferences anymore, but still, the feature isn't working for me in any fields, and I just can't figure out why. Thanks very much, Eric

10 Jun 2011, 05:45 AM	#5
ericd Junior Member Join Date: Nov 2005 Location: Houston TX Posts: 20	Re: Auto-complete My operating system is Windows 7 64-bit, Firefox 5 for the browser, and Rubox 5 enhanced. Thanks again, Eric

8 Jun 2011, 04:02 PM	#2
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	Hi Eric, We started discussing this question when you posted in another thread here (scroll down towards the bottom to see your original post): http://www.emaildiscussions.com/showthread.php?t=61727 If you need more help just ask. Dave

9 Jun 2011, 05:50 PM	#4
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	Hi Eric, It would be helpful to know a bit about what operating system and browser you are using, and which version of Runbox Mail Manager as there are a few. That way we can try to replicate the problem and then find a solution. Dave

11 Jun 2011, 04:08 PM	#6
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	Thanks ericd, Do you mean Firefox 4? I suggest you submit a support ticket so that someone can keep an eye on this problem and try to replicate it. By submitting a ticket it goes in to the official list of issues that customers have raised and can be quantified. You can submit support tickets here, or by email: https://support.runbox.com/ I will also ask the team more generally about this problem in case someone has come across this before and knows the solution. Dave

13 Jun 2011, 02:16 AM	#7
kservik Cornerstone of the Community Join Date: Sep 2005 Location: Oslo, Norway Posts: 555 Representative of: Runbox.com	Try a full browwser refresh when its not working (CTRL + F5) or delete temporary internet files. Also test with Google Chrome to see if it works for you there. Kim