my suggestions for a better Runbox

phalter · 10 Mar 2011, 11:53 PM

A few ideas I already dropped on the Runbox sites on Facebook. Thought I'd share them here, too.

Calendar
Don't you think an integrated calendar with synching options is overdue?

Design
When it comes to design: I think it would be cool and supply a demand if you establish a simplified, high quality design à la craigslist.

Chat
What's with the integrated chat? Who needs that? Never really worked and unnecessary in my eyes.

Mergers
Why did your buddies from Opera purchase Fastmail and not your company? It seems you could need a strong partner. Maybe you hop in and build together the best independent communication tool?

Still useing, still loving Runbox.
Thx!

**Sherry** · 11 Mar 2011, 02:08 AM

Moderator:

I have moved your post out of the Testimonials forum to a new thread in the Runbox Forum.

robastewart · 15 Mar 2011, 12:55 PM

Everything about Runbox serves me well, except one very important feature, and that's the message composer. Whether beginning a new message or replying to a received message, I find the composer clunky and almost primitive compared to the composers on so many webmail competitors. It would be nice to have a fast-loading, fast-compiling, clean and contemporary UI. Something more along the lines of GMX or even FastMail would put Runbox in the running as a top-tier provider of webmail. What are the prospects for an enhanced composer within the next few months?

Thanks.

Geir · 16 Mar 2011, 04:36 AM

phalter: Welcome to the forum and thanks for the suggestions!

Calendar: We've started looking at implementing a calendar, but it's no small task to make synchronization work well.

Design: Have you tried http://fast.runbox.com and http://light.runbox.com?

Chat: We're planning to either replace the Chat function or remove it entirely, yes.

Mergers: Great idea, we'll consider it.

- Geir

Geir · 16 Mar 2011, 04:37 AM

robastewart: We upgraded Compose not long ago -- what would you like to see, specifically?

Thanks!

- Geir

tomhab · 16 Mar 2011, 04:40 PM

Better attaching ability would be better. I hate having to attach a file then do nothing for 40 seconds until it's finished uploading. Could do...

* Asynchronous upload (like gmail)
* Upload on send?
* Ability to upload more than one file (would need something smarter like flash/java for this I think though)

tomhab · 16 Mar 2011, 04:43 PM

A couple more:
* Hiding bcc, cc and from fields unless you click on one (like gmail)?
* Ability to whitelist email addresses from the compose window (I do get frustrated when sending an email to someone for the first time, and their reply goes to my Junk mail folders...)

gecko · 17 Mar 2011, 09:01 PM

Hello Runbox,

First of all: Thumbs up for your great service. I am very satisfied with it.

However, I do see that there is still room for improvements. I mentioned a bunch of suggestions in the last couple of months which I think would make great unique selling propositions for Runbox, such as
* Two-factor authentication (I imagine users paying for their email are probably very security-aware)
* Improved logging (also POP and IMAP mailbox access)
* A more clearly laid out alias/folder management (there is no easy way of seeing the configuration of each folder at a glance. You have to go through every single folder to get an overview)
* Calender, even though I don't need it. But I think a whole lot of users out there really want to sync their mobiles with their online calendar/address book.
* Setting email priority and requesting email delivery status notifications on outgoing emails / choosing whether or not to send a return receipt for incoming messages if the sender requested one.

These are only a few suggestions that come to my mind right now.

I have paid up for another couple of years and plan on renewing my subscription again. I think the new service plans are an important step towards attracting new paying customers. 49 $US have probably deterred a lot of people from signing up -- who needs 10 GB of email storage?

I wish you all the best and good luck for the future.

Regards,
gecko

robastewart · 18 Mar 2011, 12:13 PM

Quote:

Originally Posted by Geir

robastewart: We upgraded Compose not long ago -- what would you like to see, specifically?

Thanks!

- Geir

Well, especially in HTML mode, the composer loads slowly. It is this way on three different computers I use (all Windows-based, 2 running XP Pro, 1 Vista Home Premium) and regardless the brand of browser (although it does seem to load a little more robustly in Chrome). It also reproduces line breaks inaccurately. That is to say, a single line break entered in the composer appears in the received message with space more equivalent to a double line break. One other: the contacts list on the right side of the composer shows all my contacts twice. One instance is in the form Name, the other in the form Name (b), the (b) indicating, I suppose, a copy of the former. But there is only one entry of each in the actual Contacts.

These are not really major issues, although the relatively slow loading of composer is a nuisance when writing or responding to several messages at a sitting. One just wonders why the RMM composer isn't quite as smooth and elegant as some of its competitors' composers.

Thanks for your replies!

Rob

sheprd · 28 Mar 2011, 11:20 AM

I would like a link to stay logged in for several hours.
Also would like Signature in color
Would like to send email without having to preface address with a nick name or anything

Geir · 15 Apr 2011, 10:36 AM

We've just upgraded the Compose screen a bit:

The HTML editor is updated to the latest version of TinyMCE. This should improve browser compatibility and possibly speed.
The full name registered on a nickname in Contacts will be included in the sent message.

Thanks for all the suggestions -- we'll look into adding a few, particularly multiple attachment uploads, auto-adding recipients to Contacts, and generally improving the layout and speed of the Compose screen.

- Geir

ericd · 4 Jun 2011, 03:35 AM

I must be doing something wrong, but don't know what. When I first starting using Runbox, auto-complete was working great, I think that it functioned in the subject line and recipients. Now there is no auto-complete functioning anywhere for me, and I do not see any references to it in preferences.

Thanks,
Eric

dbowdley · 4 Jun 2011, 06:08 PM

Hi Eric,

It currently works for me in the recipients field in Compose. It auto-completes with names from the Contacts list. I don't ever remember it working with the subject line though. Was that perhaps an auto-fill function in your browser?

Which version of RMM are you using, I am referring to RMM5 Enhanced.

Dave

kservik · 5 Jun 2011, 08:12 AM

Quote:

Originally Posted by ericd

I must be doing something wrong, but don't know what. When I first starting using Runbox, auto-complete was working great, I think that it functioned in the subject line and recipients. Now there is no auto-complete functioning anywhere for me, and I do not see any references to it in preferences.

Thanks,
Eric

Auto-complet has been turned on by default and it has been removed from Preferences since it is not needed any more.

If something is not working, then we are very interested in more reports regarding this.

Kim

sheprd · 16 Jun 2011, 01:15 AM

Another suggestion: I would like an option to set different default text sizes

10 Mar 2011, 11:53 PM	#1
phalter Junior Member Join Date: Mar 2011 Posts: 1	my suggestions for a better Runbox A few ideas I already dropped on the Runbox sites on Facebook. Thought I'd share them here, too. Calendar Don't you think an integrated calendar with synching options is overdue? Design When it comes to design: I think it would be cool and supply a demand if you establish a simplified, high quality design à la craigslist. Chat What's with the integrated chat? Who needs that? Never really worked and unnecessary in my eyes. Mergers Why did your buddies from Opera purchase Fastmail and not your company? It seems you could need a strong partner. Maybe you hop in and build together the best independent communication tool? Still useing, still loving Runbox. Thx!

15 Mar 2011, 12:55 PM	#3
robastewart Member Join Date: Jul 2010 Posts: 42	Better Composer Everything about Runbox serves me well, except one very important feature, and that's the message composer. Whether beginning a new message or replying to a received message, I find the composer clunky and almost primitive compared to the composers on so many webmail competitors. It would be nice to have a fast-loading, fast-compiling, clean and contemporary UI. Something more along the lines of GMX or even FastMail would put Runbox in the running as a top-tier provider of webmail. What are the prospects for an enhanced composer within the next few months? Thanks.

28 Mar 2011, 11:20 AM	#10
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	I would like a link to stay logged in for several hours. Also would like Signature in color Would like to send email without having to preface address with a nick name or anything Last edited by sheprd : 28 Mar 2011 at 11:28 AM. Reason: Addition

15 Apr 2011, 10:36 AM	#11
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Upgrades We've just upgraded the Compose screen a bit: The HTML editor is updated to the latest version of TinyMCE. This should improve browser compatibility and possibly speed. The full name registered on a nickname in Contacts will be included in the sent message. Thanks for all the suggestions -- we'll look into adding a few, particularly multiple attachment uploads, auto-adding recipients to Contacts, and generally improving the layout and speed of the Compose screen. - Geir

4 Jun 2011, 03:35 AM	#12
ericd Junior Member Join Date: Nov 2005 Location: Houston TX Posts: 20	Auto-complete I must be doing something wrong, but don't know what. When I first starting using Runbox, auto-complete was working great, I think that it functioned in the subject line and recipients. Now there is no auto-complete functioning anywhere for me, and I do not see any references to it in preferences. Thanks, Eric

11 Mar 2011, 02:08 AM	#2
Sherry Moderator Join Date: Dec 2002 Location: USA Posts: 8,687	Moderator: I have moved your post out of the Testimonials forum to a new thread in the Runbox Forum.

16 Mar 2011, 04:36 AM	#4
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	phalter: Welcome to the forum and thanks for the suggestions! Calendar: We've started looking at implementing a calendar, but it's no small task to make synchronization work well. Design: Have you tried http://fast.runbox.com and http://light.runbox.com? Chat: We're planning to either replace the Chat function or remove it entirely, yes. Mergers: Great idea, we'll consider it. - Geir

16 Mar 2011, 04:37 AM	#5
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	robastewart: We upgraded Compose not long ago -- what would you like to see, specifically? Thanks! - Geir

16 Mar 2011, 04:40 PM	#6
tomhab Essential Contributor Join Date: Nov 2007 Posts: 236	Better attaching ability would be better. I hate having to attach a file then do nothing for 40 seconds until it's finished uploading. Could do... * Asynchronous upload (like gmail) * Upload on send? * Ability to upload more than one file (would need something smarter like flash/java for this I think though)

16 Mar 2011, 04:43 PM	#7
tomhab Essential Contributor Join Date: Nov 2007 Posts: 236	A couple more: * Hiding bcc, cc and from fields unless you click on one (like gmail)? * Ability to whitelist email addresses from the compose window (I do get frustrated when sending an email to someone for the first time, and their reply goes to my Junk mail folders...)

17 Mar 2011, 09:01 PM	#8
gecko Senior Member Join Date: Feb 2010 Posts: 107	Hello Runbox, First of all: Thumbs up for your great service. I am very satisfied with it. However, I do see that there is still room for improvements. I mentioned a bunch of suggestions in the last couple of months which I think would make great unique selling propositions for Runbox, such as * Two-factor authentication (I imagine users paying for their email are probably very security-aware) * Improved logging (also POP and IMAP mailbox access) * A more clearly laid out alias/folder management (there is no easy way of seeing the configuration of each folder at a glance. You have to go through every single folder to get an overview) * Calender, even though I don't need it. But I think a whole lot of users out there really want to sync their mobiles with their online calendar/address book. * Setting email priority and requesting email delivery status notifications on outgoing emails / choosing whether or not to send a return receipt for incoming messages if the sender requested one. These are only a few suggestions that come to my mind right now. I have paid up for another couple of years and plan on renewing my subscription again. I think the new service plans are an important step towards attracting new paying customers. 49 $US have probably deterred a lot of people from signing up -- who needs 10 GB of email storage? I wish you all the best and good luck for the future. Regards, gecko

4 Jun 2011, 06:08 PM	#13
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	Hi Eric, It currently works for me in the recipients field in Compose. It auto-completes with names from the Contacts list. I don't ever remember it working with the subject line though. Was that perhaps an auto-fill function in your browser? Which version of RMM are you using, I am referring to RMM5 Enhanced. Dave

16 Jun 2011, 01:15 AM	#15
sheprd The "e" in e-mail Join Date: Sep 2001 Location: VA, USA Posts: 2,789	Another suggestion: I would like an option to set different default text sizes