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Old 26 Dec 2016, 01:21 AM   #1
evfrson
Junior Member
 
Join Date: Oct 2015
Posts: 9
Question Strange login to my account

I have just been looking at the list of logins to my account and all look ok except for one.
It is from a host called lb03.runbox.com and has IP addr 10.9.9.193.
Presumably it is internal to Runbox but I would like to know what it is and why it logged into my account.
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Old 26 Dec 2016, 01:34 AM   #2
Geir
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Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,910

Representative of:
Runbox.com
It's an internal IP address as some services still don't show the external/remote IP.

In other words, it's a remote request that is not showing the IP address correctly yet.

We are working to correct this.

- Geir
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Old 26 Dec 2016, 01:42 AM   #3
evfrson
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What remote request would this have been then ?
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Old 27 Dec 2016, 06:01 AM   #4
Geir
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Most likely your own. If you suspect otherwise, please contact Runbox Support and we can investigate our server logs for you.

- Geir
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Old 27 Dec 2016, 04:42 PM   #5
evfrson
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Thanks Geir I will raise a ticket.
I always use webmail and have never seen a session like that before.
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Old 28 Dec 2016, 07:11 AM   #6
Geir
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Location: Oslo, Norway
Posts: 2,910

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lb03.runbox.com is one of our web server load balancers.

- Geir
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Old 28 Dec 2016, 05:12 PM   #7
evfrson
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Join Date: Oct 2015
Posts: 9
So when I logged in to webmail, it was via this load balancer and the session was recorded as being a login from this rather than from my ip ?
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Old 29 Dec 2016, 01:25 PM   #8
kservik
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Join Date: Sep 2005
Location: Oslo, Norway
Posts: 545

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Runbox.com
Yes. We have changed our load balancing infrastructure recently and we have also added a facility to move over a list of users in groups (beta testers for 2FA and more) to land on the new infrastructure that uses 2FA.

That is why you see changes in how things are recorded in your logins.

Kim
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Old 29 Dec 2016, 07:14 PM   #9
evfrson
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Thanks for your replies Kim & Geir.
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