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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc. |
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#1 |
Junior Member
Join Date: Oct 2015
Posts: 9
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![]() I have just been looking at the list of logins to my account and all look ok except for one.
It is from a host called lb03.runbox.com and has IP addr 10.9.9.193. Presumably it is internal to Runbox but I would like to know what it is and why it logged into my account. |
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#2 |
The "e" in e-mail
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,927
Representative of:
Runbox.com |
It's an internal IP address as some services still don't show the external/remote IP.
In other words, it's a remote request that is not showing the IP address correctly yet. We are working to correct this. - Geir |
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#3 |
Junior Member
Join Date: Oct 2015
Posts: 9
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What remote request would this have been then ?
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#4 |
The "e" in e-mail
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,927
Representative of:
Runbox.com |
Most likely your own. If you suspect otherwise, please contact Runbox Support and we can investigate our server logs for you.
- Geir |
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#5 |
Junior Member
Join Date: Oct 2015
Posts: 9
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Thanks Geir I will raise a ticket.
I always use webmail and have never seen a session like that before. |
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#6 |
The "e" in e-mail
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,927
Representative of:
Runbox.com |
lb03.runbox.com is one of our web server load balancers.
- Geir |
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#7 |
Junior Member
Join Date: Oct 2015
Posts: 9
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So when I logged in to webmail, it was via this load balancer and the session was recorded as being a login from this rather than from my ip ?
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#8 |
Cornerstone of the Community
Join Date: Sep 2005
Location: Oslo, Norway
Posts: 553
Representative of:
Runbox.com |
Yes. We have changed our load balancing infrastructure recently and we have also added a facility to move over a list of users in groups (beta testers for 2FA and more) to land on the new infrastructure that uses 2FA.
That is why you see changes in how things are recorded in your logins. Kim |
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#9 |
Junior Member
Join Date: Oct 2015
Posts: 9
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Thanks for your replies Kim & Geir.
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