Moving emails to folders--not working

adam1991 · 22 Aug 2017, 06:48 AM

As it sits at this moment, I cannot move an email to a folder. Not in Firefox, not in Chrome. And I know this worked just the other day...

EDIT: for some reason, this just worked (I've been trying all afternoon) . Is it me not grabbing it close enough to the center of the subject or something?

While I have your attention: this is part of a batch of emails that I would REALLY like to move all at once, instead of one at a time.I know that I can select emails as a group, but I can only delete or mark that group--I can't move them, can I?

FredOnline · 22 Aug 2017, 09:17 PM

Quote:

Originally Posted by adam1991

As it sits at this moment, I cannot move an email to a folder. Not in Firefox, not in Chrome. And I know this worked just the other day...

EDIT: for some reason, this just worked (I've been trying all afternoon) . Is it me not grabbing it close enough to the center of the subject or something?

Yes, I've also had this happen to me from time to time, if you don't "grab" the e-mail by its subject correctly.

To test, I just tried to move a batch (well, 3 e-mails really!) from my inbox to another folder and it worked.

I selected the 3 e-mails (checkbox), then "grabbed" the top e-mail and then dragged to another folder. Although the first e-mail only appeared to be highlighted, all 3 did transfer successfully.

janusz · 22 Aug 2017, 11:44 PM

As a last resort, switch to Runbox Basic (at the bottom of the screen). There it's simply selecting the message(s) and the folder and clicking "move messages"

kservik · 24 Aug 2017, 10:35 PM

Quote:

Originally Posted by adam1991

While I have your attention: this is part of a batch of emails that I would REALLY like to move all at once, instead of one at a time.I know that I can select emails as a group, but I can only delete or mark that group--I can't move them, can I?

Just tick the box of one email, hold down shift and tick the next in the sequence you want to include and you have marked every email inbetween.

If you have a problem with moving, then make sure you use the subject to drag. If you still have problems

Kim

22 Aug 2017, 06:48 AM	#1
adam1991 Senior Member Join Date: Dec 2009 Posts: 104	Moving emails to folders--not working As it sits at this moment, I cannot move an email to a folder. Not in Firefox, not in Chrome. And I know this worked just the other day... EDIT: for some reason, this just worked (I've been trying all afternoon) . Is it me not grabbing it close enough to the center of the subject or something? While I have your attention: this is part of a batch of emails that I would REALLY like to move all at once, instead of one at a time.I know that I can select emails as a group, but I can only delete or mark that group--I can't move them, can I?

22 Aug 2017, 11:44 PM	#3
janusz The "e" in e-mail Join Date: Feb 2006 Location: EU Posts: 4,944	As a last resort, switch to Runbox Basic (at the bottom of the screen). There it's simply selecting the message(s) and the folder and clicking "move messages"