Outlook 2007 beta: please help test

robmueller · 25th May 2006, 07:57 PM

I noticed one user was getting a lot of logins to his account. Digging in the telemetry logs, it appears the client was doing this:

1. login
2. download 1 email
3. request the flags for every email in the folder
4. logout

Repeat for each message in the folder! Weird I thought, never seen that before, so I asked what client they were using. "Just installed Outlook 2007 beta"!

Oh my goodness, this is horrible, horrible! If the official release is this bad, it will make IMAP + Outlook pretty much unuseable!

What I need from people is:

1. Can some other people download Outlook 2007 beta and install it
2. Leave it running for a couple of hours, then go to Options -> View Login Log and see if the number of IMAP logins to your account has jumped enourmously

I really need to find it this is a one off thing, or a general thing that affects all users of Outlook 2007. Once we've got some confirmation either way, we'll go from there...

Rob

JasonWard · 25th May 2006, 08:21 PM

Well I am that person refered to by Rob.

What else I can tell you is... it chews your bandwidth, it's used more bandwidth in the last 24 hours than I had use in the past 3 months!

Jason

robmueller · 26th May 2006, 10:57 AM

Some more feedback from Jason, it might be when Outlook is in it's idle mode, that it downloads messages in this horrible way:

Quote:

Actually Rob, having just reviewed my log over for the last 4 hours (when I
was deliberately thinking about my Outlook and computer use) I'm pretty much
willing to say the massive login counts are when I am not using Outlook and
it, in theory at least is sitting idle.

So anyone testing, can you please set it up, and then minimise it and leave your computer idle for an hour, see if it does anything while you're away from your machine.

Rob

JasonWard · 27th May 2006, 08:57 AM

Ew! Yuck, this beta gets worse.

I looked at the headers of an email in Outlook 2007.

After I closed the dialouge box it asked if I wanted to save the changes, I said yes.

Then I looked using the web interface what it had done to the email. Take a look

From this

Code:

Return-Path: <gbounce-911942287-9067-90018423@bounce.zopa.ec-messenger.com>
Received: from mx4.internal (mx4.internal [10.202.2.203])
	 by imap5m.internal (Cyrus v2.3.6) with LMTPA;
	 Fri, 26 May 2006 15:08:40 -0400
X-Sieve: CMU Sieve 2.3
X-Spam-score: 2.9
X-Spam-hits: BAYES_50, FORGED_RCVD_HELO, HTML_EHTML2, HTML_MESSAGE,
  HTML_TITLE_EMPTY, MIME_HTML_ONLY, SPF_PASS
X-Resolved-to: username@******.com
X-Delivered-to: zopa2@*********.info
X-Mail-from: gbounce-911942287-9067-90018423@boun...-messenger.com
Received: from aps76.muc.ec-messenger.com (aps76.muc.ec-messenger.com [195.140.186.76])
	by mx4.messagingengine.com (Postfix) with ESMTP id F00901829B
	for <zopa2@**********.info>; Fri, 26 May 2006 15:08:38 -0400 (EDT)
Received: from aps47.muc.ec-messenger.com (aps47.muc.domeus.com [195.140.186.47])
	by aps76.muc.ec-messenger.com (READY) with ESMTP id B81475352F0
	for <zopa2@*********.info>; Fri, 26 May 2006 18:28:27 +0200 (CEST)
Message-ID: <23269102.1148660907749.ecMessenger@zopa.ec-messenger.com>
Date: Fri, 26 May 2006 18:28:27 +0200 (CEST)
From: Zopa <contactus@*******.com>
Reply-To: Zopa <contactus@******.com>
To: zopa2 <zopa2@******.info>
Subject: Cheap as chicks
Mime-Version: 1.0
Content-Type: text/html; charset=iso-8859-1
Content-Transfer-Encoding: 7bit
X-eC-messenger-mid: 90018423
X-eC-messenger-cid: 9067
X-eC-messenger-email: zopa2@*******.info

<html><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">

to this

Code:

Reply-To: "Zopa" <contactus@******.com>
From: "Zopa" <contactus@******.com>
To: "zopa2" <zopa2@*********.info>
Subject: Cheap as chicks
Date: Fri, 26 May 2006 17:28:27 +0100
Message-ID: <23269102.1148660907749.ecMessenger@zopa.ec-messenger.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_19EE_01C68124.D4177270"
X-Mailer: Microsoft Office Outlook 12.0
thread-index: AcaA98xU54Ax4iCZR6GIS7PEkg35QQ==
X-OlkEid: 33E47F39355717DC20D1384CA1A21A0680A3AE43

This is a multipart message in MIME format.

------=_NextPart_000_19EE_01C68124.D4177270

Actually the changes are even more extensive than that! Its changed the message and all sorts of things, its increased the size of the email from 12k to 15k!

Yuck Yuck Yuck! What an awful email client MS have manage to bring into the world!

Jason

FMRocks · 27th May 2006, 02:40 PM

Another "innovative improvement" from Microsoft, I guess. I am downloading the Beta now and I will test one of my non-crucial FM accounts on there and get back here with the results.

theog · 27th May 2006, 04:13 PM

Could be a "check-mark" setting in the new outlook.

I noticed "Content-Type" is different in the post... I do not know if that matters or not.

I tried to compare the settings in outlook 2003 vs 2007, but I grew tired after a while... plus, I do not have a fm account.

JasonWard · 27th May 2006, 07:30 PM

Quote:

Originally posted by theog
I noticed "Content-Type" is different in the post... I do not know if that matters or not.

Yes, as far as I can tell this particular feature converts the email into something Outlook would have created, which of course means just about everything gets changed.

Jason

theog · 28th May 2006, 01:26 AM

Quote:

Originally posted by JasonWard
Yes, as far as I can tell this particular feature converts the email into something Outlook would have created, which of course means just about everything gets changed.

Jason

Sure you are not sending your old OL using text and the new OL using html?

JasonWard · 28th May 2006, 03:39 AM

Quote:

Originally posted by theog
Sure you are not sending your old OL using text and the new OL using html?

I wasnt sending anything.

All I did was look at the email header using Outlook, then outlook asked if I wanted to save the changes, I said yes and it totally re-write the email.

theog · 28th May 2006, 06:51 AM

That is odd... I can't seem to replicate what you are saying.

What steps do you take?

I have one account using outlook 07, the others are on outlook 03. On webmail, the OL 07 account is the same space as before I updated the account (hovering around 70 - 71 percent used - been there for months).

I've used OL 07 the night it came out....

Again, I do not have a FM account... just trying to help...

JasonWard · 28th May 2006, 07:17 AM

Highlight a message in an IMAP folder.

Right click on the highlighted menu to get the context sensitive menu.

From the menu select "message options"

Click into the "internet headers" box and review the emails header.

Hit the close button.

Outlook then asks "The properties of the message 'blah blah...' have changed. Do you want to save changes to this messages"

Select "Yes"

Now, making sure you DONT use Outlook open the message in some otherway and look at the headers, you will see they have been totally re-written.

Jason

theog · 28th May 2006, 08:25 AM

Ok... the header information did change.

The size of the file did not change (tried several message sizes: 2k, 12k, and 24k) .

You have an option to not change the file, so I would suggest hitting "no" instead of "yes." I would be more worried if the change was automatic.

That is odd... don't know why MS would want to change the message properties.

Thanks for the extra info....

robmueller · 30th May 2006, 02:25 PM

It seems other people aren't having the "lots of logins" problem, so I'm not sure what it is about Jason's setup that's so different.

The only thing I can think of is that has to do with large (eg lots of emails) folders. The login appears to occur per message downloaded, so I presume the problem only occurs when you have an account with folders with 1000's of messages and you leave Outlook idle.

Anyone else seeing this?

Rob

JasonWard · 30th May 2006, 05:34 PM

Can you tell which directories Outlook has been hitting?

I have one particulary large folder with 25,000 emails in, Outlook 2003 usually hung for a while if I visited that folder, Outlook 2007 seems to cope remarkably well with it.

Jason

robmueller · 1st June 2006, 03:52 PM

Unfortunately I can't, the logs don't show which folder was being selected during those times.

Rob

25th May 2006, 07:57 PM	#1
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,098 Representative of: Fastmail.FM	Outlook 2007 beta: please help test I noticed one user was getting a lot of logins to his account. Digging in the telemetry logs, it appears the client was doing this: 1. login 2. download 1 email 3. request the flags for every email in the folder 4. logout Repeat for each message in the folder! Weird I thought, never seen that before, so I asked what client they were using. "Just installed Outlook 2007 beta"! Oh my goodness, this is horrible, horrible! If the official release is this bad, it will make IMAP + Outlook pretty much unuseable! What I need from people is: 1. Can some other people download Outlook 2007 beta and install it 2. Leave it running for a couple of hours, then go to Options -> View Login Log and see if the number of IMAP logins to your account has jumped enourmously I really need to find it this is a one off thing, or a general thing that affects all users of Outlook 2007. Once we've got some confirmation either way, we'll go from there... Rob

25th May 2006, 08:21 PM	#2
JasonWard Cornerstone of the Community Join Date: Mar 2004 Location: London, UK Posts: 834	Well I am that person refered to by Rob. What else I can tell you is... it chews your bandwidth, it's used more bandwidth in the last 24 hours than I had use in the past 3 months! Jason

27th May 2006, 02:40 PM	#5
FMRocks The "e" in e-mail Join Date: Sep 2002 Location: FM does NOT refer to Fastmail (anymore). Posts: 4,034	Another "innovative improvement" from Microsoft, I guess. I am downloading the Beta now and I will test one of my non-crucial FM accounts on there and get back here with the results.

27th May 2006, 04:13 PM	#6
theog = Permanently banned = Join Date: Sep 2005 Location: 1 Microsoft Way Posts: 2,121	Could be a "check-mark" setting in the new outlook. I noticed "Content-Type" is different in the post... I do not know if that matters or not. I tried to compare the settings in outlook 2003 vs 2007, but I grew tired after a while... plus, I do not have a fm account.

28th May 2006, 06:51 AM	#10
theog = Permanently banned = Join Date: Sep 2005 Location: 1 Microsoft Way Posts: 2,121	That is odd... I can't seem to replicate what you are saying. What steps do you take? I have one account using outlook 07, the others are on outlook 03. On webmail, the OL 07 account is the same space as before I updated the account (hovering around 70 - 71 percent used - been there for months). I've used OL 07 the night it came out.... Again, I do not have a FM account... just trying to help...

28th May 2006, 07:17 AM	#11
JasonWard Cornerstone of the Community Join Date: Mar 2004 Location: London, UK Posts: 834	Highlight a message in an IMAP folder. Right click on the highlighted menu to get the context sensitive menu. From the menu select "message options" Click into the "internet headers" box and review the emails header. Hit the close button. Outlook then asks "The properties of the message 'blah blah...' have changed. Do you want to save changes to this messages" Select "Yes" Now, making sure you DONT use Outlook open the message in some otherway and look at the headers, you will see they have been totally re-written. Jason

28th May 2006, 08:25 AM	#12
theog = Permanently banned = Join Date: Sep 2005 Location: 1 Microsoft Way Posts: 2,121	Ok... the header information did change. The size of the file did not change (tried several message sizes: 2k, 12k, and 24k) . You have an option to not change the file, so I would suggest hitting "no" instead of "yes." I would be more worried if the change was automatic. That is odd... don't know why MS would want to change the message properties. Thanks for the extra info....

30th May 2006, 02:25 PM	#13
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,098 Representative of: Fastmail.FM	It seems other people aren't having the "lots of logins" problem, so I'm not sure what it is about Jason's setup that's so different. The only thing I can think of is that has to do with large (eg lots of emails) folders. The login appears to occur per message downloaded, so I presume the problem only occurs when you have an account with folders with 1000's of messages and you leave Outlook idle. Anyone else seeing this? Rob

30th May 2006, 05:34 PM	#14
JasonWard Cornerstone of the Community Join Date: Mar 2004 Location: London, UK Posts: 834	Can you tell which directories Outlook has been hitting? I have one particulary large folder with 25,000 emails in, Outlook 2003 usually hung for a while if I visited that folder, Outlook 2007 seems to cope remarkably well with it. Jason

1st June 2006, 03:52 PM	#15
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,098 Representative of: Fastmail.FM	Unfortunately I can't, the logs don't show which folder was being selected during those times. Rob