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Fastmail.FM Help and Current Issues This forum is for users to help each other to solve any problems they are having using FastMail.FM. It's also the place to discuss problems such as outages, slowness or other similar issues.

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Old 2nd January 2006, 10:26 PM   #1
brong
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Web4 switched to new infrastructure

One of our web servers (web4 for those interested) is now running the new Debian Sarge based system. While we're using exactly the same software, most versions have been upgraded considerably since the ones that shipped with our old Redhat 7.3.

I've done some pretty serious testing over the past few days, but if there are any bugs then please let us know by either posting in this forum thread or emailing support.

Only 1/4 of you will see this at all right now, but soon everyone will be switched over.

Thanks,

Bron.
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Old 3rd January 2006, 02:30 AM   #2
fmfan
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Web4

What do you look for to know if you have an account on Web4 server?

Some particular entry in the address bar url after login?
This would just have to do with web interface email since referenced as Web4 server - right?

Thanks Bron!


btw: What about http://www.emaildiscussions.com/...threadid=40499 ?
Could someone respond there?
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Old 3rd January 2006, 04:54 AM   #3
Sherry
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Re: Web4

Quote:
Originally posted by fmfan
What do you look for to know if you have an account on Web4 server?
If you look at the Full Header, on a resent incoming email, the Top Receive line should show the server that received the email. At least that's the latest post I've read on how to do it...

Sherry
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Old 3rd January 2006, 08:36 AM   #4
fmfan
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Web4 = IMAP server4?

Quote:
Originally posted by Sherry
If you look at the Full Header, on a resent incoming email, the Top Receive line should show the server that received the email. At least that's the latest post I've read on how to do it...

Sherry
Saying IMAP sever4 is the same as Web4 server - just a 'Bron-terminology' preference?

I am used to looking in headers for the IMAP server number.

Would I be looking for something different in the header for the 'Web server' number?

Thanks!
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Old 3rd January 2006, 09:37 AM   #5
robmueller
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IMAP servers and web servers are different.

As might be expected, the IMAP servers are where your email is stored, the web servers are the ones that generate and respond to web requests.

Currently each user is tied to one specific IMAP server, which is where their email is held. On the other hand, each user may move between different web servers depending on which web servers are up or down, what IP you're coming from, time of day, etc. The only real way to tell is to do a "View page source" of a generated HTML page, then scroll to the bottom.

<!-- web3: ... bunch of other stuff...-->

That tells you which web server generated the page.

Rob
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Old 3rd January 2006, 11:11 AM   #6
FMRocks
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Hmm... I just checked and my current login is on web1. Any idea when the other web servers will be updated as well?
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Old 3rd January 2006, 12:06 PM   #7
brong
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Soonish. It shouldn't (theoretically) matter to you anyway - the end user experience should be exactly the same. It's not like you'd be running a different version of our applications, just a lot of the support tools behind the scenes are more modern, and security upgrades are considerably easier.

Bron.
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Old 3rd January 2006, 01:23 PM   #8
Sherry
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Quote:
Originally posted by FMRocks
Hmm... I just checked and my current login is on web1. Any idea when the other web servers will be updated as well?
Is the ability to view the source code dependent on the browser? I can view it from most places just not FM. In IE the source choice is grayed out on all FM UI's and if I open an HTML email. Am I missing something here?

Sherry
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Old 3rd January 2006, 01:56 PM   #9
n5bb
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Sherry, I think that if the size of the message is too large, IE can't view the source due to size limitation on the text viewing window that IE creates. You only see this on long messages, I believe, and not at all on Firefox. Try a short HTML message and I think it will work for you with IE.

Bill
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Old 3rd January 2006, 02:40 PM   #10
Sherry
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Thanks Bill but I'm afraid that's not it. Tried with a 35k and a 6k. No go. So I forwarded the 35k to Yahoo and can read it fine. I can also read the Yahoo UI and every web site I tried but can't read FM's UI or HTML messages... Other sites have very little privacy rights but FM is in the trusted sites zone so I'm not sure why the source isn't available. The only other site that's not available is Gmail so, I'm thinking, they have something in common that isn't working for my pc (WME) or IE (6)? Later I'll jump into WXP and see how that goes...

Sherry
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Old 3rd January 2006, 03:09 PM   #11
Sherry
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Update:
Ok, I booted to XP (same machine). The settings are close to default as I haven't spent time going through them to match my WME settings. I still can not view the source. Very strange...

Sherry
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Old 3rd January 2006, 04:30 PM   #12
Daniel S
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Sherry, if you're using HTTPS try HTTP. (If you don't want the password sent unencrypted, you can login in https and when you are logged in edit the URL in the address bar.)
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Old 3rd January 2006, 04:53 PM   #13
Sherry
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Hi there Daniel,

Don't see you around as much as I'd like to. YES, with the non secure I can view the source. At least I got to see they're all on web1. Never checked but Yahoo may not give a secure UI after login and Gmail will? Know any reason, solution or is it just one of those things?

Sherry

PS - I know I should have thought to try that but I'm sure glad I didn't. I would have never thought to remove the s "after" I was in. Thanks for that tip...
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Old 3rd January 2006, 05:29 PM   #14
Daniel S
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IIRC the relevent IE setting is "Don't save encrypted pages to disk" in advanced tab...if not that, then my next guess is the security tab advanced customization settings.

Gmail - I don't have an account. Yahoo - haven't used them recently but when I did I didn't know how to get an encrypted session.

Last, I'm not sure this kind of URL-editing (as opposed to URL-building) is supported or supposed to work (like changing /beta/ to /mail/ in middle of session isn't supposed to work either, but often works)... it has always worked for me, though

P.S. I still check EMD regularly, but less frequently than before. This also means I post less frequently than I used to.
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Old 3rd January 2006, 05:43 PM   #15
Sherry
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Quote:
Originally posted by Daniel S
IIRC the relevent IE setting is "Don't save encrypted pages to disk" in advanced tab...if not that, then my next guess is the security tab advanced customization settings.
I think you're right on the encrypted pages to disk. I remember something like that a long time ago and choosing to keep my settings as is. I'll just try to remember to remove the s. I like that idea instead of changing any of my settings.

Thanks for your help on this Daniel and Bill.
It's so good to get this kind of thing off my mind and behind me.

Sherry
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