People box

snellm · 19th November 2004, 11:00 PM

Why do I get an input box labelled People appearing next to the Do button (for Action) every second time I refresh the screen? Half the time it's there, half the time it isn't.

kander · 20th November 2004, 12:06 AM

The People box is supposed to appear when you select 'Redirect to people' from the action dropdown. I have no idea why it appears when you refresh, as it should be hidden by the javascripts on that page.

--K

snellm · 20th November 2004, 12:08 AM

It appears every second or third time I click Refresh (ie the button next to Poll).

This is on Firefox 1.0, Windows 2000.

FMRocks · 20th November 2004, 05:42 AM

Are you sure you don't have "Redirect to people" selected in the "Action" drop-down list? I am using Firefox 1.0 as well, and it doesn't happen in my case. What style sheet are you using?

Also, did you try the 'Account Problems?' link on the login screen and see if that solves anything?

snellm · 20th November 2004, 07:59 PM

I'm not selecting anything - "Delete (click for more)" is visible in the Action dropdown.

I've now tested on Firefox 1.0 on Windows XP, the same problem still occurs. On IE6 on Windows XP, it doesn't, so it does appear to be a Firefox related problem.

20th November 2004, 10:59 PM

Does it disappear after the page has loaded completely?

FMRocks · 21st November 2004, 02:22 AM

Quote:

Originally posted by snellm
I've now tested on Firefox 1.0 on Windows XP, the same problem still occurs. On IE6 on Windows XP, it doesn't, so it does appear to be a Firefox related problem.

Did you try a fresh profile in Firefox and see if the problem still persists? And also please try the "Account Problems" link on the login page if you haven't already. Lots of people use Firefox here, and this is the first time I have heard about this problem.

snellm · 21st November 2004, 09:53 PM

I've tried a fresh profile - problem still occurs. Here are some screenshots:

http://michaelsnell.fastmail.co.uk

This shows the problem on the inbox screen, and what I take it is a similar problem on the message view screen - about a third of the time this is also displayed inconsistently.

I've tried the Account Problems link, and the only issue it reports is that I'm not not using the default stylesheet - I'll try switching back to that temporarily to see if there is any effect.

snellm · 21st November 2004, 09:56 PM

Just tried the default stylesheets, and the problem still occurs.

petergh · 21st November 2004, 10:00 PM

I've seen the same problem on FF 1.0/XP for some time now. I notified Kurian of the problem, and he told me couldn't reproduce the problem at his end.

It also happens with the "New folder name" text box on the Files screen, by the way. Kurian told me that particular piece of code was tweaked recently, but he still couldn't reproduce the problem.

Peter

JRobert · 22nd November 2004, 12:05 PM

Never saw it before, but I can reproduce it here, too (FF 1.0, WinXP):

With FF open, I open my inbox with Fastcheck (which opens a new FF window).

I keep clicking 'Refresh'. Occasional refreshes will paint with a 'People' box; maybe once in 3 or 5 refreshes.

-jeff-

Edit: Oops - That one should have been: WinXPPro, FF1.0PR.

This morning, I tried it with FF1.0, WinXPPro SP1. Same, though the People box appeared somewhat less often, maybe once in 10 refreshes or so.

kurianja · 23rd November 2004, 03:19 AM

Sounds like an issue affecting FF version 1/Windows combo. Can anyone reproduce this in older FF versions?

Works fine when I test - the people box displays for a few seconds, but after the page completes loading, it disappears. But doing this on Linux. Ok. Just checked out with a friend(Thanks, Manoj

) on Win 2003, using FF 1.0, and works fine for him.

petergh · 23rd November 2004, 03:42 AM

I saw it in FF 0.9.x, too.

23rd November 2004, 03:54 AM

Reproduced (sometimes), Firefox 1.0PR, Windows XP.

robmueller · 24th November 2004, 01:44 PM

Well the "onload" event is supposed to hide the people textbox, so it sounds like some bug in FF that sometimes for some people that means the onload event isn't running. Weird.

Can you:
1. Go to Tools -> Javascript Console
2. Click 'Clear' to ensure theres no errors
3. Go to the mailbox screen
4. Hit F5 to reload the page until the problem occurs (make sure that between each F5 you wait completely for the page to load - no progress bar at the botttom, circle at the top right not "spinning")
5. When it occurs, see if there's an error in the javascript console window and copy and paste it here for me to see.

Rob

19th November 2004, 11:00 PM	#1
snellm Junior Member Join Date: Mar 2004 Posts: 9	People box Why do I get an input box labelled People appearing next to the Do button (for Action) every second time I refresh the screen? Half the time it's there, half the time it isn't.

22nd November 2004, 12:05 PM	#11
JRobert Master of the @ Join Date: Feb 2004 Location: New Hampshire, USA Posts: 1,562	Never saw it before, but I can reproduce it here, too (FF 1.0, WinXP): With FF open, I open my inbox with Fastcheck (which opens a new FF window). I keep clicking 'Refresh'. Occasional refreshes will paint with a 'People' box; maybe once in 3 or 5 refreshes. -jeff- Edit: Oops - That one should have been: WinXPPro, FF1.0PR. This morning, I tried it with FF1.0, WinXPPro SP1. Same, though the People box appeared somewhat less often, maybe once in 10 refreshes or so. Last edited by JRobert : 22nd November 2004 at 09:31 PM.

20th November 2004, 12:06 AM	#2
kander The "e" in e-mail Join Date: Jan 2002 Location: The Netherlands Posts: 4,110	The People box is supposed to appear when you select 'Redirect to people' from the action dropdown. I have no idea why it appears when you refresh, as it should be hidden by the javascripts on that page. --K

20th November 2004, 12:08 AM	#3
snellm Junior Member Join Date: Mar 2004 Posts: 9	It appears every second or third time I click Refresh (ie the button next to Poll). This is on Firefox 1.0, Windows 2000.

20th November 2004, 05:42 AM	#4
FMRocks The "e" in e-mail Join Date: Sep 2002 Location: FM does NOT refer to Fastmail (anymore). Posts: 4,034	Are you sure you don't have "Redirect to people" selected in the "Action" drop-down list? I am using Firefox 1.0 as well, and it doesn't happen in my case. What style sheet are you using? Also, did you try the 'Account Problems?' link on the login screen and see if that solves anything?

20th November 2004, 07:59 PM	#5
snellm Junior Member Join Date: Mar 2004 Posts: 9	I'm not selecting anything - "Delete (click for more)" is visible in the Action dropdown. I've now tested on Firefox 1.0 on Windows XP, the same problem still occurs. On IE6 on Windows XP, it doesn't, so it does appear to be a Firefox related problem.

20th November 2004, 10:59 PM	#6
Daniel S Guest Posts: n/a	Does it disappear after the page has loaded completely?

21st November 2004, 09:53 PM	#8
snellm Junior Member Join Date: Mar 2004 Posts: 9	I've tried a fresh profile - problem still occurs. Here are some screenshots: http://michaelsnell.fastmail.co.uk This shows the problem on the inbox screen, and what I take it is a similar problem on the message view screen - about a third of the time this is also displayed inconsistently. I've tried the Account Problems link, and the only issue it reports is that I'm not not using the default stylesheet - I'll try switching back to that temporarily to see if there is any effect.

21st November 2004, 09:56 PM	#9
snellm Junior Member Join Date: Mar 2004 Posts: 9	Just tried the default stylesheets, and the problem still occurs.

21st November 2004, 10:00 PM	#10
petergh Master of the @ Join Date: Jan 2002 Location: Denmark Posts: 1,160	I've seen the same problem on FF 1.0/XP for some time now. I notified Kurian of the problem, and he told me couldn't reproduce the problem at his end. It also happens with the "New folder name" text box on the Files screen, by the way. Kurian told me that particular piece of code was tweaked recently, but he still couldn't reproduce the problem. Peter

23rd November 2004, 03:19 AM	#12
kurianja Master of the @ Join Date: Apr 2003 Posts: 1,395 Representative of: Fastmail.FM	Sounds like an issue affecting FF version 1/Windows combo. Can anyone reproduce this in older FF versions? Works fine when I test - the people box displays for a few seconds, but after the page completes loading, it disappears. But doing this on Linux. Ok. Just checked out with a friend(Thanks, Manoj ) on Win 2003, using FF 1.0, and works fine for him.

23rd November 2004, 03:42 AM	#13
petergh Master of the @ Join Date: Jan 2002 Location: Denmark Posts: 1,160	I saw it in FF 0.9.x, too.

23rd November 2004, 03:54 AM	#14
Daniel S Guest Posts: n/a	Reproduced (sometimes), Firefox 1.0PR, Windows XP.

24th November 2004, 01:44 PM	#15
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,098 Representative of: Fastmail.FM	Well the "onload" event is supposed to hide the people textbox, so it sounds like some bug in FF that sometimes for some people that means the onload event isn't running. Weird. Can you: 1. Go to Tools -> Javascript Console 2. Click 'Clear' to ensure theres no errors 3. Go to the mailbox screen 4. Hit F5 to reload the page until the problem occurs (make sure that between each F5 you wait completely for the page to load - no progress bar at the botttom, circle at the top right not "spinning") 5. When it occurs, see if there's an error in the javascript console window and copy and paste it here for me to see. Rob