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Old 30 Nov 2017, 06:51 AM   #1
mgg
Member
 
Join Date: May 2003
Location: Toronto, Canada
Posts: 76
Fastmail down?

*** EDIT --- FM has tweeted about it ***


The status page says it's up, but suddenly:

This site can’t provide a secure connection

www.fastmail.com uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
HIDE DETAILS
Unsupported protocol
The client and server don't support a common SSL protocol version or cipher suite.


Using Chrome on mac osx, also can't connect using my phone browser (SSL or Cipher version mismatch)
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Old 30 Nov 2017, 06:52 AM   #2
MHartfield
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Join Date: May 2012
Location: Canyon Country, California
Posts: 12
I'm getting the same error with both IE and Opera.
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Old 30 Nov 2017, 06:53 AM   #3
ioneja
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Join Date: Jul 2011
Posts: 505
yep, it's down for me too
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Old 30 Nov 2017, 06:55 AM   #4
Berenburger
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Join Date: Sep 2004
Location: The Netherlands
Posts: 2,258
Yes, also on Pobox.
Looks like a network outage.
Nothing on https://www.fastmailstatus.com.
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Old 30 Nov 2017, 06:57 AM   #5
Sard
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Join Date: Feb 2004
Location: UK
Posts: 37
Down for me too. Lots of service impacting failures on their twitter feed recently.
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Old 30 Nov 2017, 06:58 AM   #6
Cox
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Join Date: Jan 2008
Posts: 26
Their SSL check does not look good.

Seems like a different server is responding for fastmail.com: The certificate is expired and for nyi.net (their hosting provider?).

See also: http://stats.pingdom.com/w17m1yxzjyin
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Old 30 Nov 2017, 06:59 AM   #7
Fuzzy Logic
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Join Date: Jul 2014
Posts: 38
Secure Connection Failed

An error occurred during a connection to www.fastmail.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites
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Old 30 Nov 2017, 06:59 AM   #8
Cox
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Join Date: Jan 2008
Posts: 26
Service seems to be restored.
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Old 30 Nov 2017, 07:04 AM   #9
Fuzzy Logic
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Posts: 38
Whew. What's happening to Fastmail?
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Old 30 Nov 2017, 07:29 AM   #10
Cox
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Join Date: Jan 2008
Posts: 26
NYI should definitely check their servers. The one that responded for fastmail.com seemed pretty old... (ssllabs archive screenshot)
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