Firewall rules changed

robmueller · 17th September 2007, 03:43 PM

Bron has been working on refactoring all our firewall rules to be stricter, safer and saner than the slightly hodgepodge version that had grown over the years.

He's now done that, and rolled out the results today. The net effect is that users should see absolutely no change at all, everything should be working just as it was.

However, just in case anyone does see a new problem that started in the last 3 hours (eg suddenly can't connect to some port that was previously fine), please report it to this thread and we'll look into it ASAP.

Rob

rabarberski · 17th September 2007, 03:55 PM

Since about 5 minutes I am not able to log into the web interface anymore (over https connection). Was still fine about 20 minutes ago.

The message I get is:

Quote:

MessagingEngine.com Server Outage
IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page.

I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again.

Status updates about why this server is down and when it will be working again will be posted to our status blog.

Please check back in a few minutes to access your email.

Reported by frontend1.messagingengine.com

(I am behind a corporate firewall at work which - I think - only allows http connections)

Dim · 17th September 2007, 04:00 PM

There seems to be an outage!

rabarberski · 17th September 2007, 04:02 PM

See this post:

Quote:

Originally Posted by robmueller

Bron has been working on refactoring all our firewall rules ....

However, just in case anyone does see a new problem that started in the last 3 hours (eg suddenly can't connect to some port that was previously fine), please report it to this thread and we'll look into it ASAP.

Rob

rabarberski · 17th September 2007, 04:04 PM

Seems to be working again...

Edit: sorry I was too fast, the problem is intermittent (sometimes I can log in, then suddenly I get the above message when checking all my pop links, and I can't login anymore).

Dim · 17th September 2007, 04:04 PM

Quote:

Originally Posted by rabarberski

See this post:

Thanks! So where do I need to report? Could you post a link to that thread please?

Dim · 17th September 2007, 04:08 PM

OK. Here's the thread. I think there's an outage, at least for some users.

Dim · 17th September 2007, 04:09 PM

Quote:

Originally Posted by Dim

Thanks! So where do I need to report? Could you post a link to that thread please?

Found it, I think:
http://www.emaildiscussions.com/showthread.php?t=50202

robmueller · 17th September 2007, 04:10 PM

Coincidental timing, one of the web servers started playing up oddly. I've taken it out of service while I investigate.

Rob

Dim · 17th September 2007, 04:11 PM

Quote:

Originally Posted by robmueller

Coincidental timing, one of the web servers started playing up oddly. I've taken it out of service while I investigate.

Rob

OK. Sounds good. Thank you.

Dim · 17th September 2007, 04:13 PM

I think it's working again.

**ReuvenNY** · 17th September 2007, 08:27 PM

I have merged the two threads discussing this issue.

17th September 2007, 03:43 PM	#1
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,098 Representative of: Fastmail.FM	Firewall rules changed Bron has been working on refactoring all our firewall rules to be stricter, safer and saner than the slightly hodgepodge version that had grown over the years. He's now done that, and rolled out the results today. The net effect is that users should see absolutely no change at all, everything should be working just as it was. However, just in case anyone does see a new problem that started in the last 3 hours (eg suddenly can't connect to some port that was previously fine), please report it to this thread and we'll look into it ASAP. Rob

17th September 2007, 04:00 PM	#3
Dim Member Join Date: Jan 2004 Location: Eastern Nebraska Posts: 69	Server Outage There seems to be an outage!

17th September 2007, 04:04 PM	#5
rabarberski Cornerstone of the Community Join Date: Nov 2006 Location: Ghent, Belgium Posts: 935	Seems to be working again... Edit: sorry I was too fast, the problem is intermittent (sometimes I can log in, then suddenly I get the above message when checking all my pop links, and I can't login anymore). Last edited by rabarberski : 17th September 2007 at 04:10 PM.

17th September 2007, 08:27 PM	#12
ReuvenNY Moderator Join Date: Mar 2002 Location: New York Posts: 4,000	Moderator's Comment I have merged the two threads discussing this issue.

17th September 2007, 04:08 PM	#7
Dim Member Join Date: Jan 2004 Location: Eastern Nebraska Posts: 69	OK. Here's the thread. I think there's an outage, at least for some users.

17th September 2007, 04:10 PM	#9
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,098 Representative of: Fastmail.FM	Coincidental timing, one of the web servers started playing up oddly. I've taken it out of service while I investigate. Rob

17th September 2007, 04:13 PM	#11
Dim Member Join Date: Jan 2004 Location: Eastern Nebraska Posts: 69	I think it's working again.