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Old 5 Dec 2021, 02:04 PM   #7
BritTim
The "e" in e-mail
 
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
Email delivery errors in conjunction with no record in Fastmail's logs suggests that an attempt is being made to contact the wrong server.

Carefully check the MX records for your custom domain. Is it possible that you still have one MX record pointing at the server of your previous email provider? Is it possible that one of the records has a misspelling?

I would suggest using MX Toolbox to double check for configuration errors.
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