EmailDiscussions.com - View Single Post - Why does iOS app suddenly take me to Safari?

Pfolson · 2 Apr 2017, 08:41 PM

It sounds as if you might have a Safari shortcut to FastMail on your phone, and you're clicking that instead of the app icon.

I still have one of those shortcuts myself. I used to use it all the time back before the iOS app was introduced. It was much faster and easier to click that shortcut and go immediately to the FastMail site than open Safari and then log in to FastMail. The catch is that the shortcut looks identical to the FM app icon. From time to time I still accidentally click that shortcut and open Safari when I meant to open the app instead.

My advice would be to hunt around for a second FastMail icon that may have disappeared onto another home screen or even into a folder. If that fails, you could try uninstalling the FastMail app and re-downloading it from the App Store.

2 Apr 2017, 08:41 PM	#2
Pfolson Essential Contributor Join Date: Apr 2010 Posts: 490	It sounds as if you might have a Safari shortcut to FastMail on your phone, and you're clicking that instead of the app icon. I still have one of those shortcuts myself. I used to use it all the time back before the iOS app was introduced. It was much faster and easier to click that shortcut and go immediately to the FastMail site than open Safari and then log in to FastMail. The catch is that the shortcut looks identical to the FM app icon. From time to time I still accidentally click that shortcut and open Safari when I meant to open the app instead. My advice would be to hunt around for a second FastMail icon that may have disappeared onto another home screen or even into a folder. If that fails, you could try uninstalling the FastMail app and re-downloading it from the App Store.