Quote:
Originally Posted by pjroutledge
From Fastmail Support (click 'Learn more' on the screen where you manage app passwords):
"Users on a Basic plan will not be able to use Fastmail on third-party mail clients, or create app passwords. IMAP, SMTP, CalDAV, and CardDAV are available to Standard and Professional users only. If you have a Basic plan, you can use Fastmail on a desktop web browser or the Fastmail app on any mobile devices, such as a phone or tablet."
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Fastmail support has also sunk really badly. This is not the only example. Giving out incorrect information.