Just seen this tweet from someone saying they've been waiting 2 days to get a response to opening a support ticket!
https://twitter.com/jenslund/status/1465607759701893120
Is the Fastmail response really that bad?
I've had no recent experience myself, but can anyone on the forum comment on their experience?
Update: The tweet that I had linked to has since been deleted by the user. I contacted him on Twitter (via @EMDiscussions) to ask if his problem had been resolved, and he responded YES it had.