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Old 15 Mar 2024, 09:18 PM   #4
hadaso
The "e" in e-mail
 
Join Date: Oct 2002
Location: Holon, Israel.
Posts: 4,857
I wouldn't mind if this was part of a standardization process that would add some new standard message headers to email. Getting a "thanks" reaction instead of that email with a single word (with or without a smiley face) can be an improvement, as it would be easier to filter these (so they don't generate notifications). I would be happy if something like DeltaChat became a standard part of the email protocol and became mainstream, so I can have this kind of communications filed in the same place I store my email.
However what they are doing now is adding nonstandard features in a public network were people interact with other people that don't use them, much like they used to do 20-30 years ago to the web with the early versions of IE. These features that would work for people inside Microsoft's subnetwork of the public email network have the potential of making life harder for all of us outside their private subnetwork. The first problem arises when users of the MS subnetwork would happily react to everything believing it works the same for everyone, but each such reaction would generate an useless email message sent to everyone outside that subnetworks, so while avoiding "email storms" for MS customers they would generate tons of spam for the rest of us. The few of us (that is the rest of the world) that can use filtering rules would be able to filter these out, but this may mean losing some replies, because people inside the MS subnetwork may become used to using reactions like 👍 and 👎 instead of sending an actual reply, and now you would have to not filter out all of the useless reactions for the few useful ones you can't afford to miss. And then there's the admin options in MS systems that allow them to restrict sending reactions to specific destinations. So when people get used to using reactions instead of replies inside their organization, sometimes people outside would be left out and would not receive the intended reply' with no indication to the sender.
I forward all the email I receive at my employer to my Fastmail account, and only read mail there (I only open exchange when there's a specific message I really want to reply from there, or to respond to calendar invitations within the organization, which happen quite rarely). Now I don't know if "reactions" will also be forwarded like regular email. If they are not, and people inside the organization start using "reactions" as a way to reply to yes/no questions, it would completely break the way I handle my work email for more than 20 years (in 2003 when I got an email account from my employer I asked that all the email would be forwarded to an address I gave them at a subdomain in my own domain. Everything is forwarded since then).
I really hope they don't try to take over email the way they tried to take over the web.
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