Thank you, Terry. The preceeding 18 or so pages of this thread have been about just that -- how to get stuff sent to the right folders. I have tried the suggestions that kind folks here have offered, but the plain fact is that FM is no longer trying to learn what goes where. I don't know what happened; it worked so well for so long.
I could try contacting support again, but the last two encounters were not helpful. Did FM get sold or something? Why did things change?