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Old 13 Jun 2007, 06:40 PM   #8
GarethP
Junior Member
 
Join Date: Jun 2007
Posts: 3
Quote:
Originally Posted by Geir View Post
The reason for the extended downtime is likely to be a bug in the Linux kernel on the main database server. We're working intensively to have it corrected and bring the system back up.
There's nothing worse than being told an outage will take 1 hour and then, after having had your business crippled because of no email, you find out after 1hr 26min minutes that its still down and no ETA has been mentioned.

I'm going to be recommending to senior management in my organisation that we move away from runbox as you are quite clearly costing us money with these outages, not to mention the "extended downtime" after the planned outages.

Any chance of knowing when you expect your "service" to be back up?
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