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Actually, the philosophical gulf here is between those who feel that when you voluntarily offer something as part of a contract, it's not OK to reneg on it later just because you changed your mind, and those who see nothing wrong with "hooking" people or raising funds with an attractive promise and then later going back on it
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Thank you for stating this so clearly and in what is probably a less inflammatory tone than I've done. Do you know how to get the attention of the people who work at fastmail?