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Old 15 Mar 2018, 06:51 AM   #6
dbowdley
Cornerstone of the Community
 
Join Date: Nov 2008
Location: UK
Posts: 549

Representative of:
Runbox.com
It's pretty straightforward really. We change your username to whatever we agree it can change to (obviously some aren't available) and then your old username becomes an alias. That means you don't have to worry about suddenly missing incoming messages. You can then delete the alias yourself if you wish.

No other consequences and your previous mail is still in the account.

Yes, please create a ticket for this if you haven't already. Thank you.
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