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Old 16 Jul 2019, 04:25 PM   #15
Mr David
Join Date: May 2003
Location: Melbourne, Aus
Posts: 96
I received this response from Mimecast a short time ago:
Update for Case #MIMEnnnnnn - "MCRBL Removal Request"

Hi David,

Thanks for your response.

We use a number of vendors and the email was reported by the users who received emails with in the content and they considered the emails as spammy. It does not necessarily take into account only the recipient domain users.

Unfortunately, we can only share the information provided in the previous email due to security reasons.

I hope that helps and please let me know if you have any further issues or queries.

Kind regards,
Axxxxt Gxxxxxx
Disregarding the 'security reasons' defence, I have asked for more information.
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