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BritTim, you were a senior software engineer for many years, so I ask you, "How difficult would it be for FastMail to implement Jerry's suggestions?" I realize you haven't examined FastMail's code. Nevertheless, what is your best guess?
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Again, it doesn't matter "how difficult" it would be. FM has made its decision for business reasons and they have made the calculation that losing a few people is worth improving things for the many. How often have you ever seen any provider of a software service revert to an old interface in the face of criticism? I can't recall a single instance myself. Things change. Sometimes for the better, sometimes not. It is time to move on if the service no longer suits you.