Rob wrote:
"Backup MX overload:
In summary, the smtp.eu server was overloaded. It's never been asked to handle the full brunt of ALL email for fastmail for several hours. Our smtp.eu administrator had unbeknownst to us turned on sender address verification to reduce spam sent through the secondary MX server. Unfortunately this hadn't been stress tested, and turned out to be rather resource intensive which was part of the reason the machine became overloaded.
Backup MX overload:
In summary, the smtp.eu server was overloaded. It's never been asked to handle the full brunt of ALL email for fastmail for several hours. Our smtp.eu administrator had unbeknownst to us turned on sender address verification to reduce spam sent through the secondary MX server. Unfortunately this hadn't been stress tested, and turned out to be rather resource intensive which was part of the reason the machine became overloaded."
This still doesn't explain why I could not get to
www.fastmail.fm homepage for the duration of NYC outage. Don't you have backup web servers in place?
Amin