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Old 24 Jun 2006, 11:04 PM   #52
Intergalactic Postmaster
Join Date: Jan 2002
Location: Chicago, IL
Posts: 5,606

Representative of:
Take a look at the headers of these messages. Look for the "X-Spam-Status" header. It will look something like this:
X-Spam-Status: No, score=-98.8 required=5.0 tests=HTML_10_20,HTML_MESSAGE,
    UPPERCASE_50_75,USER_IN_WHITELIST autolearn=disabled version=3.0.3
Does it have the USER_IN_WHITELIST like this one does?

If so then either the "From:" address or domain is in your Whitelist. Then you need to check your Whitelist.

If not you should check your filters. Check to USER_IN_WHITELIST filter to make sure it's configured right. Check to make sure you don't have another filter that moves messages to your "Inbox" that could be moving these messages.

If you can't find anything then you'll need to contact Support-at-Runbox-dot-Com to see if they can take a look at your filters directly.

carverrn is offline   Reply With Quote