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dbowdley · 17 Dec 2016, 03:14 PM

The correct server setting are:

Incoming Server (IMAP)
Server: mail.runbox.com
Port: 993
Encryption: On - TLS/SSL

Incoming Server (POP)
Server: mail.runbox.com
Port: 995
Encryption: On - TLS/SSL

Outgoing Server (SMTP)
Server: mail.runbox.com
Port: 465
Encryption: On - TLS/SSL
(port 587 can also be used with STARTTLS)

secure.runbox.com is no longer recommended because for Incoming IMAP and POP this points to our old services, and we will be gradually retiring these over the next few months. We are contacting customers over an extended period of time so they can make the change as there is a need to update the IMAP Path Prefix to remove the INBOX setting. With POP, a change of server will most likely initiate a download of messages currently in the Inbox.

17 Dec 2016, 03:14 PM	#3
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	The correct server setting are: Incoming Server (IMAP) Server: mail.runbox.com Port: 993 Encryption: On - TLS/SSL Incoming Server (POP) Server: mail.runbox.com Port: 995 Encryption: On - TLS/SSL Outgoing Server (SMTP) Server: mail.runbox.com Port: 465 Encryption: On - TLS/SSL (port 587 can also be used with STARTTLS) secure.runbox.com is no longer recommended because for Incoming IMAP and POP this points to our old services, and we will be gradually retiring these over the next few months. We are contacting customers over an extended period of time so they can make the change as there is a need to update the IMAP Path Prefix to remove the INBOX setting. With POP, a change of server will most likely initiate a download of messages currently in the Inbox. Last edited by dbowdley : 17 Dec 2016 at 03:23 PM. Reason: Clarity.