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Someone may complain that he or she tried to PM you, but gets an error message from vBulletin that your PM box is full. You delete all the messages in the Inbox, and sender still gets an indication that your PM box is full.
Go to your PM box and click on Jump to Sent Items folder and delete the messages there. Also, jump to Message Tracking folder and delete the messages there. Now you can receive private messages.
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