We have a dedicated
pricing page that also gives some examples. I take it this did not answer your questions?
Let me try this in TL;DR style:
Please read the
Terms of Service, they provide monthly termination. Also, there is a 14 day no questions asked full refund period at the beginning. So no risk in trying and no requirement to take the ultra short-term account, which is the only one incurring set-up fees.
10 CHF per month for a full groupware account with these properties as a sustainable service is the cheapest offer we could find with these properties, actually. Perhaps you confused the offer with a pure webmail offering? We also
cover this in the FAQ. But FWIW, the request for "just email" has reached us multiple times, so we'll provide an option for that soon.
Of course it is possible to have your own domains at 1 CHF per month. Just follow the link on the main
https://mykolab.com page where it says "
Group Manager Account".
As we also
cover in the FAQ, while this is a business offer, we understand families, students and other people with a different reference might also want to make use of it and we want to make it possible for them to enjoy privacy.
Getting in touch is the right thing to do in those cases.
Server log files: This is a trick question, is it?
No. We do not provide users with access to our systems or log files, as doing so would severely compromise the system security and privacy of the service.
DSN: You can request them, but we do not automatically deliver those in response to incoming mail. This is potentially a major privacy issue, so the user needs to be in control -- which means the user gets to configure "ignore", "always send", "ask" for their webmail which will then behave accordingly.
IP addresses: Yes, we filter out the IP addresses for messages sent via SMTP from an IMAP client, as well as the MUA used. Webmail also does not reveal where you connected from.