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Originally posted by paleolith
What is clear is that full recovery under production conditions has not been adequately tested.
This kind of outage is NOT necessary.
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I completely agree. Without knowing much about the details, I suspect this was preventable or could have been a much smaller issue.
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But frankly, $40/year for reliable email is cheap to those of us in the first world. If it takes a higher price to make it reliable -- and retain all the other advantages that fastmail.fm offers -- then it's worth it to me.
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Despite my frustration, I agree here, too. I would gladly pay more per year for a rock-solid system. By the same token, I could (and still may) take my chances at self-hosting and pay nothing (aside from broadband fees and my own time). Not rock-solid, but cheap. It's one or the other. The middle doesn't seem to work...