I read my messages on line when I'm on my computer.
I read them through my mail program on my iPad (by the way, I don't have the same problem with the iPad).
When it opens, it's just on what looks like a plane sheet of paper - without the usual option for printing or downloading that occurs when I open a document from within the message.
Thanks for your help. Let me know if there are any other questions. I would really like to work through this.
Mary
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