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Old 17 Sep 2019, 12:15 AM   #20
TenFour
Master of the @
 
Join Date: Feb 2017
Location: USA
Posts: 1,722
Quote:
Just a note - it's now Monday morning, and the last I heard from Fastmail was Friday at 9am. I'm sure they're looking into this very important issue for me, trying desperately to find out what went wrong.
I suspect they get lots of reports of this same issue, and 99% of the time it has nothing to do with FM but instead what is happening at the receiving end, or else there is genuine spam being sent. I can understand why this type of report is not a high priority. I used to work for an email marketing service and we received these reports constantly and almost 100% of the time it was due to something going on at the email receiving end. In a very few cases we were never able to figure out what was blocking the email, but that was usually to lack of cooperation from the receiving end. Without full access to the receiving end it is very hard to determine what is happening in some cases.
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