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marcus0263 · 20 Jan 2010, 02:29 AM

Well speaking from experience, FM service is good their support is sub par. While I still use them for a secondary service the times I have attempted contacting their support it takes on average 3 days for them to respond. That and it is not very useful

I had Runbox in the past for a couple of years, their support response and attention is good, much better than FM. For the record I left Runbox a couple of years back because they could not get their act together on providing reliable secure IMAP. But their support is very good and responsive, much better than FM.

Also I do not count forum support from customers as support, support is when you contact the company's "official" support department, not posting in user forums.

20 Jan 2010, 02:29 AM	#7
marcus0263 Cornerstone of the Community Join Date: Nov 2003 Location: Seattle Posts: 594	Well speaking from experience, FM service is good their support is sub par. While I still use them for a secondary service the times I have attempted contacting their support it takes on average 3 days for them to respond. That and it is not very useful I had Runbox in the past for a couple of years, their support response and attention is good, much better than FM. For the record I left Runbox a couple of years back because they could not get their act together on providing reliable secure IMAP. But their support is very good and responsive, much better than FM. Also I do not count forum support from customers as support, support is when you contact the company's "official" support department, not posting in user forums.