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I have a sent.com domain and lots of times people complain that I am in their junk mail folder, its mainly M/S accounts or business email accounts.
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Microsoft is notoriously arbitrary about what goes into Junk, and it is not possible to get them to change it. The worst problem is that they aren't consistent. For example, some of my own internal business email goes into spam, but other emails from the same email address are delivered. No rhyme or reason. I can mark "not spam," add to contacts, and do everything just right and it doesn't matter--sometimes in Junk, other times delivered. Essentially, if you use Microsoft email you must routinely check the Junk folder.