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Old 16 Apr 2024, 10:58 AM   #1
truemagic
Senior Member
 
Join Date: Dec 2013
Posts: 129
Email with no inactive policy to be used as recovery email

ProtonMail had this policy where you paid once (one month) and then your free account will "forever" be exempted from inactive account policy. However there is a twist to this recently whereby Proton removed this clause and reverse the promised "forever" term and now all free accounts are bound to the same inactive account policy whereby you need to login at least once in a year. I know they're not asking too much for a free account.

Some people read about the previous policy and paid once then leave their account inactive (used as recovery email only so why bother to login). So when Proton renewed their policy here they don't send email or rather it's hard to reach out to this group of users (since they never bother to login regularly) and a year or two lapsed in a blink of an eye, account deleted and voila! you're still unaware and in the dark.
Original inactive account policy:
https://www.reddit.com/r/ProtonMail/...ccount_policy/

New policy that supersede the old one above:
https://www.reddit.com/r/ProtonMail/...tive_accounts/


I know big corps like Google tend to reverse or change their policies all the time so we as the users are already used to this but when it comes to Proton, this is something new to me. And although I should never trust the term "forever" or "lifetime" nowadays, I still wonder, do you know about any of such email providers where they never terminate your account after many years of inactivity? Since some of you have been around 15-20 years in this forum and may have hundreds of free accounts, I guess you're the best person to provide any insight on this topic

Last edited by truemagic : 18 Apr 2024 at 05:23 AM.
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