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Old 20 Oct 2021, 11:37 PM   #34
JeremyNicoll
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Join Date: Dec 2017
Location: Scotland
Posts: 490
Quote:
Originally Posted by NJSS View Post
I haven't received verification codes for some email addresses which I know work, and after 20 minutes or more requested a couple be resent with this result:-

"Sorry, youʼve requested too many verification codes recently without success. Please wait 24 hours before trying again".

I can't even enter the verification codes which have come through since the above message!
It makes no sense (to me) that FM would refuse to send verification codes when it's them that's insisting you verify the addresses, unless they have reason to think the codes are not getting through (eg being returned undeliverable - and if that's the case waiting 24h won't help). I wonder, if they are returned undeliverable if their system would tell you that? Otherwise, if they think there's a need to throttle them, surely five-ten minutes delay would be adequate?


Quote:
Originally Posted by NJSS View Post
I am of course raising a ticket for this.
Good. Let us know what they say. (I don't expect we can see the contents of your ticket; I'd be appalled if we could.)
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