Thread: Fastmail down ?
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Old 26 Oct 2022, 06:47 PM   #14
OldiPadUser
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Join Date: Oct 2022
Posts: 3
Quote:
Originally Posted by Bamb0 View Post
Welcome

Whats it saying when you try??
Sorry for delay in responding. I simply get the 5 bars in the middle of the screen, doing their waves (ie 'Fastmail is loading') - but this never stops.

Fastmail have said that I need a different password to log in to app.fastmail.com (the new site) with the iPad, rather than fastmail.com. The new site works fine with my old Windows computer running Windows 7. I have gone through the steps they give me to get a new password (generated by their system) but this does not work. However they seem to be on the case, It has been escalated to a 'tier 3' expert - he hasn't succeeded yet but I still in correspondence online with him. I can't be the only user with an older iPad, but I seem to be the one helping them make their system compatible.
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