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Originally Posted by TenFour
This is one reason why I no longer use a small email provider, no matter how good the product or service. There is no way of knowing what infrastructure, software, or procedures the service is using, and inevitably sh*t hits the fan. Yes, we've also seen problems with the biggies like Outlook and Gmail, but they have never been catastrophic failures like this.
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If your mail and its online back-ups are lost it doesn't matter whether it's a tiny problem for a very large provider or the catastrophic failure of a very small one.
Quote:
For those saying that this proves you should have a local backup of all your email, I say maybe, if you are really, really careful, have multiple backups including offsite, and live in a place with no earthquakes, fires, hurricanes, etc.
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The chance that a backup fails even the same month as your mail is lost on the server is very small. You don't need anything particularly sophisticated to protect against well over 99% of online failures, which should be very rare events anyway.