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Old 26 Sep 2008, 07:36 PM   #64
Intergalactic Postmaster
Join Date: Jan 2002
Location: Chicago, IL
Posts: 5,606

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No, they are not case sensitive.

The Whitelist entry form doesn't let me enter the same name twice regardless of case. For example, if I add "", then try to add "" it says "The specified address is already included in the list".

Quite some time ago domains were entered without the leading "@" but now you have to enter the leading "@" to specify the domain only. If your old entry was without the "@" then it would allow you to enter it again with the "@" regardless of case.

We would need to look at the message headers to determine why it might have been flagged as spam an not whitelisted.

Could you please submit a Support Ticket at and identify the message (date, subject, folder) in your account for us so we can investigate the cause.

carverrn is offline   Reply With Quote