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Search took 0.21 seconds. Search: Posts Made By: yassarali
Forum: FastMail Forum 5 Mar 2018, 08:18 PM
Replies: 47
Views: 33,735
Posted By yassarali
We got a support ticket about this and the user...

We got a support ticket about this and the user pointed to this post. So I thought I'll make an update here as well.

There is currently a known issue that sometimes causes the error:

when sending...
Forum: FastMail Forum 22 Jan 2014, 01:13 PM
Replies: 2
Views: 536
Posted By yassarali
Can you please let me know the ticket Id of the...

Can you please let me know the ticket Id of the ticket you submitted? That will help me to track what's going on and I'll get back to you as soon as I can.

-Yassar.
Forum: FastMail Forum 11 Jan 2014, 03:01 PM
Replies: 2
Views: 874
Posted By yassarali
Could you please mention the ticket-Id of the...

Could you please mention the ticket-Id of the ticket you submitted ? That will help me track it's status.

-Yassar.
Forum: FastMail Forum 25 Sep 2013, 06:29 PM
Replies: 4
Views: 1,968
Posted By yassarali
Could you please PM me the username of your...

Could you please PM me the username of your fastmail account and the ticket-id that you submitted?

I'll then get back to you on this.

-Yassar.
Forum: FastMail Forum 9 Jul 2013, 06:59 PM
Replies: 1
Views: 499
Posted By yassarali
Could you please mention the ticket-id of the...

Could you please mention the ticket-id of the ticket you are referring to?

Or just PM me the username of your wife's account.

-Yassar.
Forum: FastMail Forum 23 May 2013, 09:46 PM
Replies: 4
Views: 787
Posted By yassarali
We have also added "'" (the apostrophe key) as an...

We have also added "'" (the apostrophe key) as an alternative to "*". On most keyboards this is on the home row, very easy to hit with your little finger. So hit ' then a to select all, or ' then n...
Forum: FastMail Forum 23 May 2013, 09:41 PM
Replies: 2
Views: 342
Posted By yassarali
You should have used the archive feature for...

You should have used the archive feature for this.

In the Settings-Advanced settings-Folder" screen clicking on the "Purge/Archive/Remove duplicates" button will take you to the Purge Folder screen....
Forum: FastMail Forum 7 May 2013, 02:23 PM
Replies: 2
Views: 365
Posted By yassarali
Can you PM me the full fastmail...

Can you PM me the full fastmail address?

Actually its better you submit a ticket using the support form here (https://www.fastmail.fm/html/?MSignal=Support-**). Just mention the fastmail address in...
Forum: FastMail Forum 7 May 2013, 02:11 AM
Replies: 22
Views: 1,478
Posted By yassarali
The email doesn't get sent. The sending would...

The email doesn't get sent. The sending would fail if you don't have SMTP access which is what the notification is pointing to.

You can check the "Account->Login Logs" screen to find out the SMTP...
Forum: FastMail Forum 2 Apr 2013, 02:35 PM
Replies: 11
Views: 1,043
Posted By yassarali
Its now rolled out to...

Its now rolled out to production:

http://blog.fastmail.fm/2013/04/02/fast-full-message-searching-across-all-folders/

-Yassar.
Forum: FastMail Forum 2 Apr 2013, 12:49 PM
Replies: 6
Views: 916
Posted By yassarali
I have responded to your PM and your...

I have responded to your PM and your ticket.

-Yassar.
Forum: FastMail Forum 25 Mar 2013, 04:27 PM
Replies: 3
Views: 2,962
Posted By yassarali
Yes, if you have the NS records of the domain...

Yes, if you have the NS records of the domain pointing to us:

http://blog.fastmail.fm/2011/10/12/dkim-signing-outgoing-email-with-from-address-domain/

---
For users that host their DNS with...
Forum: FastMail Forum 23 Mar 2013, 09:55 PM
Replies: 1
Views: 818
Posted By yassarali
Basically, you can save your sent mails copy,...

Basically, you can save your sent mails copy, when using your fastmail account and an email client, in either of the two ways:

1. Set your email client to do the saving for your.
2. Set your...
Forum: FastMail Forum 23 Mar 2013, 08:32 PM
Replies: 2
Views: 450
Posted By yassarali
Your ticket has been responded to. -Yassar.

Your ticket has been responded to.

-Yassar.
Forum: FastMail Forum 23 Mar 2013, 08:29 PM
Replies: 3
Views: 479
Posted By yassarali
In the new interface, when you send an email to a...

In the new interface, when you send an email to a new address (not present in your address book), we add it automatically to the address book. This can be disabled from the "Settings-Preferences"...
Forum: FastMail Forum 23 Mar 2013, 08:22 PM
Replies: 1
Views: 332
Posted By yassarali
I see that the mentioned ticket was already...

I see that the mentioned ticket was already responded to.

The problem was that the MX records of your domain was not pointing to us. Just point it back to us:

* in1-smtp.messagingengine.com....
Forum: FastMail Forum 22 Mar 2013, 09:59 AM
Replies: 1
Views: 502
Posted By yassarali
Can you submit a support ticket...

Can you submit a support ticket (https://www.fastmail.fm/html/?MSignal=Support-**) about this?

That will help us to track down what exactly happened.

-Yassar.
Forum: FastMail Forum 18 Mar 2013, 10:50 AM
Replies: 2
Views: 631
Posted By yassarali
Actually "locked due to compromised" account...

Actually "locked due to compromised" account issues are responded to rather quickly. And we are working on making it quicker.

Could you please PM me your ticket-id or username?

-Yassar.
Forum: FastMail Forum 10 Mar 2013, 12:50 AM
Replies: 3
Views: 492
Posted By yassarali
True Domain was closed down sometime back. We...

True Domain was closed down sometime back.

We are currently looking for an alternative but haven't finalized on one yet. When we do, we'll be announcing it on our blog...
Forum: FastMail Forum 9 Mar 2013, 01:07 PM
Replies: 2
Views: 462
Posted By yassarali
I have responded to your ticket now. Sorry about...

I have responded to your ticket now. Sorry about the delay there.

Basically, "Ad Free" service level have a very low priority (we actually don't advertise support for "Ad Free"). So, their tickets...
Forum: FastMail Forum 8 Mar 2013, 08:49 PM
Replies: 14
Views: 1,229
Posted By yassarali
This bug was introduced due to a recent code...

This bug was introduced due to a recent code change. It's been fixed now, the fix will be rolled out to production in the next few days.

Sorry for the inconvenience caused.

-Yassar.
Forum: FastMail Forum 8 Mar 2013, 08:43 PM
Replies: 2
Views: 692
Posted By yassarali
Try this on your iPhone/iPad/iPod: 1. Go to the...

Try this on your iPhone/iPad/iPod:

1. Go to the "Settings" screen
2. Select "Mail, Contacts, Calendar"
3. Choose your Fastmail Mail account from the "Accounts" section
4. Click on the fastmail IMAP...
Forum: FastMail Forum 26 Jul 2012, 06:38 PM
Replies: 2
Views: 763
Posted By yassarali
IMAP would only work with "Full Access". It...

IMAP would only work with "Full Access". It doesn't support restricted logins.

You can setup a "Regular Password" with "Full Access" and use that for IMAP access. If that password ever gets stolen,...
Forum: FastMail Forum 18 Jan 2012, 10:17 PM
Replies: 3
Views: 506
Posted By yassarali
Just add this line: @media print { .messageBody...

Just add this line:

@media print { .messageBody a:after { content: none !important } }

to your tweaks.css...
Forum: FastMail Forum 29 Nov 2011, 12:19 PM
Replies: 15
Views: 2,935
Posted By yassarali
An IP trace shows the ISP as...

An IP trace shows the ISP as 1&1:

http://www.ip-adress.com/ip_tracer/74.208.134.49

Are you connected to the internet through that ISP?

If you are sure the login attempts aren't done by you, I...
Showing results 1 to 25 of 323
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