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Search: Posts Made By: an_fastmail
Forum: FastMail Forum 15 Sep 2018, 04:16 PM
Replies: 10
Views: 5,636
Posted By an_fastmail
Well FWIW, they got back to me in more or less...

Well FWIW, they got back to me in more or less exactly 24 hrs... and turned out wasn't a Fastmail issue, was a different provider... so still feel this is a bit long, but they helped resolve...
Forum: FastMail Forum 14 Sep 2018, 06:36 PM
Replies: 10
Views: 5,636
Posted By an_fastmail
Time to answer support

HI,

Just wondering what people's experience of a support wait is ? Opened a ticket approx 24 hrs ago, contacted a couple of hours later and told it would need to be escalated to a supervisor. Since...
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